Truehost Cloud
Truehost Cloud is a web hosting provider based in Nairobi, Kenya. As of 2026 it holds an HRI of 67/100, a developing signal, ranked independently by HostList with no paid placements.
Truehost Cloud, headquartered in Nairobi, Kenya, provides a range of hosting services including shared, VPS, dedicated, and cloud hosting. They also offer domain registration, SSL certificates, email hosting, and web design services. Truehost Cloud operates data centers globally, with locations in Nairobi, Nigeria, South Africa, China, the USA, Europe, and India, ensuring broad service coverage. Known for 24/7 customer support, Truehost Cloud is suitable for businesses seeking affordable hosting services with a global reach. Their collaboration with global partners like OVH and ICANN enhances their service offerings. Truehost Cloud is accredited by the Kenya Network Information Center (Kenic).
Measured on this provider's public website, not customer sites on their platform.
We are manually deploying identical test website instances across the top 200 hosts by HRI rank. Rollout details.
How we measure this →Before You Sign Up
Promoted placement. Does not affect HRI, ranking order or eligibility.
What Truehost Cloud Discloses
Facts the company has published and HostList has verified. Blanks are informative: a question a host has not answered cannot be answered on its behalf. Completeness measures how much this host discloses, not how good it is.
Truehost Cloud has not disclosed any facts yet. Pricing transparency, refund window, uptime SLA and data residency are among the 30 questions still unanswered. HostList verifies every disclosure and never charges for it.
Claim profile to discloseView the 30 questions we ask
- Entry plan price
- Refund window
- Site migration
- Verified coupon
- Status page
- Incident history feed
- Uptime SLA
- Ownership
- Legal entity
- Data residency
- GDPR DPA
- Datacenter regions
- Server stack
- Storage
- Security included
- Security contact
- Certifications
- Data centre model
- Backups
- Support
- Support languages
- Published plans
- Resource limits
- Renewable energy
- Description
- Logo
- Founded
- Social profiles
- YouTube
- Changelog
What Customers Say About Truehost Cloud
Share Your ExperienceAggregate scores sourced from third-party review platforms. The quotes below are stored excerpts, linked back to their source; click through to read each one in full.
What people are saying
Trustpilot★☆☆☆☆They will steal from you“They will steal from you. you will lose money; they will not refund it. They will blame your bank. Business owners keep off.”
Trustpilot★☆☆☆☆The worst bad service I have never…“The worst bad service I have never seen. I bought their service on January 5th 2026. More than 2 days to get my domain valid. More than 16 hours to have a dns record available. Support lie to me, didn't share the right information. 2 tickets to request unblocking my domain and after that and more than 1 week, they…”
Trustpilot★☆☆☆☆Premium domain bait-and-switch and unilateral refund“I attempted to register a 3-letter .ke domain (myc.ke) through Truehost. Their website showed a price of 3,000 KES, I completed checkout, was invoiced (including VAT and an AutoPay discount), and received confirmation that the registration was in progress. Only afterward did Truehost and the .ke registry (KeNIC)…”
Trustpilot★☆☆☆☆Truehost Failed to Escalate Domain Suspension — Extremely Unprofessional Support“I would rate 0 star If I can even do so…. Truehost is a very useless web hosting and domain purchase platform.. I purchased and hosted my domain qfsnesara.site through Truehost. When it was placed on hold by the registry, I contacted them repeatedly for help. Instead of escalating my case to the registrar…”
Trustpilot★★★★★Zola Support“Smooth support service with Zola. Thank you very much. I love working with Truehost.”
Quoted from public third-party discussions; HostList does not edit review text.
Truehost Cloud holds 10U across 1 rack. Rack space is allocated by rank alone and cannot be bought.
Embed this badge
<a href="https://hostlist.io/server-room" target="_blank" rel="noopener"><img src="https://hostlist.io/api/server-room/badge?slug=truehost-cloud-nairobi-kenya" alt="Truehost Cloud holds 10U in the HostList Server Room" width="340" height="80" loading="lazy"></a>Longest hold: Kenya, held 33+ days. The wall moves on the nightly HRI recompute, never on payment.
Where Truehost Cloud Ranks
Live positions across the HostList Best rankings, by HRI™. Positions are earned, never bought.
Waiting on data
HostList only shows what it can verify. Each of these sections appears the moment the data exists.
Interview
No WP Legends interview recorded with Truehost Cloud.Deals
No active deals. Deals appear once Truehost Cloud claims this profile and posts them.Claim to post dealsFrequently Asked Questions About Truehost Cloud
What is Truehost Cloud's HRI?
Truehost Cloud has a HRI™ of 67/100 on HostList.io. HRI is calculated algorithmically from trust signals, profile completeness, data freshness, and performance data. Providers can improve their score by claiming their profile, keeping data current, and building verified reviews. No provider can pay to increase their score.
What type of hosting company is Truehost Cloud?
Truehost Cloud is classified as a dedicated web hosting company on HostList.io. Use the HostMatch™ tool at hostlist.io/match to describe your project requirements and get a ranked recommendation from 30,000+ hosting providers including Truehost Cloud.
Where is Truehost Cloud based?
Truehost Cloud is headquartered in Nairobi, Kenya. Hosting companies based in Kenya are listed at hostlist.io/hosting/kenya.
How does Truehost Cloud compare to other web hosting companies?
Truehost Cloud can be compared to any other hosting provider using HostList.io's side-by-side comparison tool at hostlist.io/compare. The tool shows both providers' HRI™ breakdowns, sub-scores (Trust, Completeness, Freshness, Performance), and review data side by side. Truehost Cloud has a current HRI of 67/100.
Does Truehost Cloud offer coupons or discounts in September 2026?
Truehost Cloud has no HostList-verified coupon code right now. Hosting providers commonly discount the first term of shared and WordPress plans, with the lowest prices on longer billing cycles. For codes checkout-verified across the market this month, see hostlist.io/deals/web-hosting-coupons, updated continuously.
What's Happening at Truehost Cloud
Real-time information on system performance and availability. Web Hosting. 1 Incident. cPanel Hosting. Last updated 2026-01-21 06:24:06. Operational.
How Truehost Cloud's Score Is Calculated
HRI is calculated algorithmically based on publicly available data. It considers trust signals (reviews, ratings), data completeness, freshness of information, and technical performance. No host can pay to improve their score.
Full methodology →