Safaricom
Safaricom is a web hosting provider based in Nairobi, Kenya. As of 2026 it holds an HRI of 65/100, a developing signal, ranked independently by HostList with no paid placements.
Safaricom offers web hosting services in Nairobi, Kenya, primarily through shared hosting options via their Cloud Services. The infrastructure is designed to provide fast speeds and reliable support, catering to a diverse range of users. With a focus on accessibility, their services are suitable for individuals and small to medium-sized businesses looking to establish an online presence. Safaricom's hosting services are backed by a significant user base, reflecting their commitment to performance and customer service.
Reviews & company details
Before You Sign Up
Promoted placement. Does not affect HRI, ranking order or eligibility.
What Safaricom Discloses
Facts the company has published and HostList has verified. Blanks are informative: a question a host has not answered cannot be answered on its behalf. Completeness measures how much this host discloses, not how good it is.
Safaricom has not disclosed any facts yet. Pricing transparency, refund window, uptime SLA and data residency are among the 30 questions still unanswered. HostList verifies every disclosure and never charges for it.
Claim profile to discloseView the 30 questions we ask
- Entry plan price
- Refund window
- Site migration
- Verified coupon
- Status page
- Incident history feed
- Uptime SLA
- Ownership
- Legal entity
- Data residency
- GDPR DPA
- Datacenter regions
- Server stack
- Storage
- Security included
- Security contact
- Certifications
- Data centre model
- Backups
- Support
- Support languages
- Published plans
- Resource limits
- Renewable energy
- Description
- Logo
- Founded
- Social profiles
- YouTube
- Changelog
What Customers Say About Safaricom
Share Your ExperienceAggregate scores sourced from third-party review platforms. The quotes below are stored excerpts, linked back to their source; click through to read each one in full.
What people are saying
Trustpilot★☆☆☆☆Safaricom it's 2026 and you're still…“Safaricom it's 2026 and you're still having network issues do you know how many clients i am annoying and how many deals i'll lose because you don't want to fix this issues”
Trustpilot★☆☆☆☆Expensive cost with cheap service provision“I am extremely annoyed that safaricom can take 75 shillings for a 16minute call. I am even more annoyed that even if I buy minutes safaricom still continues to eat my credit money and ignores the minutes I bought. I hate that the call and sms deals change after every day so it's like you have to study the offers…”
Trustpilot★★★★★I give all my flowers to OSCAR“I give all my flowers to one, Oscar! He has helped me with an Mpesa reversal and he was really polite. Thumbs up!”
Trustpilot★☆☆☆☆Withdrew money from mpesa agent“Withdrew money from mpesa agent, was never given the money”
Trustpilot★★☆☆☆Safaricom My One App review“Safaricom recently introduced My One App and my frustration is with the Zidi trader feature which has not been working. No communication on why this is happening and we have been left in dark space.”
Quoted from public third-party discussions; HostList does not edit review text.
Safaricom holds 7U across 1 rack. Rack space is allocated by rank alone and cannot be bought.
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<a href="https://hostlist.io/server-room" target="_blank" rel="noopener"><img src="https://hostlist.io/api/server-room/badge?slug=safaricom-nairobi-kenya" alt="Safaricom holds 7U in the HostList Server Room" width="340" height="80" loading="lazy"></a>Longest hold: Kenya, held 33+ days. The wall moves on the nightly HRI recompute, never on payment.
Waiting on data
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Interview
No WP Legends interview recorded with Safaricom.Deals
No active deals. Deals appear once Safaricom claims this profile and posts them.Claim to post dealsRankings
Not yet ranked in a category. Rankings are computed, never paid.Frequently Asked Questions About Safaricom
What is Safaricom's HRI?
Safaricom has a HRI™ of 65/100 on HostList.io. HRI is calculated algorithmically from trust signals, profile completeness, data freshness, and performance data. Providers can improve their score by claiming their profile, keeping data current, and building verified reviews. No provider can pay to increase their score.
What type of hosting company is Safaricom?
Safaricom is classified as a dedicated web hosting company on HostList.io. Use the HostMatch™ tool at hostlist.io/match to describe your project requirements and get a ranked recommendation from 30,000+ hosting providers including Safaricom.
Where is Safaricom based?
Safaricom is headquartered in Nairobi, Kenya. Hosting companies based in Kenya are listed at hostlist.io/hosting/kenya.
How does Safaricom compare to other web hosting companies?
Safaricom can be compared to any other hosting provider using HostList.io's side-by-side comparison tool at hostlist.io/compare. The tool shows both providers' HRI™ breakdowns, sub-scores (Trust, Completeness, Freshness, Performance), and review data side by side. Safaricom has a current HRI of 65/100.
What's Happening at Safaricom
Home Media center Press Releases Safaricom And Ixafrica Data Centres Enter Strategic Partnership To Deliver Kenya’s First Ai-ready Infrastructure For Enterprise Innovation. 13/05/2025 - Safarico
How Safaricom's Score Is Calculated
HRI is calculated algorithmically based on publicly available data. It considers trust signals (reviews, ratings), data completeness, freshness of information, and technical performance. No host can pay to improve their score.
Full methodology →