Smartsearch
Smartsearch is a web hosting provider based in Leeds, UK. As of 2026 it holds an HRI of 59/100, a developing signal, ranked independently by HostList with no paid placements.
Smartsearch provides cloud hosting services in Leeds, UK, focusing on reliability and performance. Their offerings include shared hosting, VPS, and dedicated servers, catering to various business needs. With a commitment to 100% uptime and 24/7 support, Smartsearch is well-suited for UK businesses seeking fast page load times and secure infrastructure. Their UK-based servers ensure optimal performance for local clients, making them a suitable choice for individuals and companies that prioritize speed and reliability in their online presence.
Reviews & company details
Before You Sign Up
Promoted placement. Does not affect HRI, ranking order or eligibility.
What Smartsearch Discloses
Facts the company has published and HostList has verified. Blanks are informative: a question a host has not answered cannot be answered on its behalf. Completeness measures how much this host discloses, not how good it is.
Smartsearch has not disclosed any facts yet. Pricing transparency, refund window, uptime SLA and data residency are among the 30 questions still unanswered. HostList verifies every disclosure and never charges for it.
Claim profile to discloseView the 30 questions we ask
- Entry plan price
- Refund window
- Site migration
- Verified coupon
- Status page
- Incident history feed
- Uptime SLA
- Ownership
- Legal entity
- Data residency
- GDPR DPA
- Datacenter regions
- Server stack
- Storage
- Security included
- Security contact
- Certifications
- Data centre model
- Backups
- Support
- Support languages
- Published plans
- Resource limits
- Renewable energy
- Description
- Logo
- Founded
- Social profiles
- YouTube
- Changelog
What Customers Say About Smartsearch
Share Your ExperienceAggregate scores sourced from third-party review platforms. The quotes below are stored excerpts, linked back to their source; click through to read each one in full.
What people are saying
Trustpilot★★★★★I have been using Smartsearch for 7 months“I have been using Smartsearch for around 7 months now and very pleased how it works and integrates with our back office system. My account manager Holly Bateson has been extremally helpful and easy to deal with.”
Trustpilot★★★★★Seamless, clean and easy to use“We had experienced endless issues with several other service providers in the last 5 years, but SmartSearch have proven to be a breath of fresh air. Their platform is easy to use and provides all the information we need. We've been able to transfer the monitoring of our current database with ease. We overlapped with…”
Trustpilot★★★★★Excellent customer service“Liv Boardman has been my point of contact since my contract began in 2025, and I have found her to be incredibly proactive, responsive, and helpful. The software is expensive for my small business but the customer service has been exceptional.”
Trustpilot★★★☆☆Finally landed with a gem in Holly“After the merry go round of Account Managers (or Customer Success Executives as they like to be called) we've had over the past 5 years, some good some awful, we have finally found a gem in Holly Bateson who services us and guides us well through our minimal yet effective interaction with the software. I do understand…”
Trustpilot★☆☆☆☆Terrible UX“Terrible UX - if you're a law firm or whoever, do not buy this technology, it is bottom barrel with terrible conversion. Could not scan my face.”
Quoted from public third-party discussions; HostList does not edit review text.
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Interview
No WP Legends interview recorded with Smartsearch.Deals
No active deals. Deals appear once Smartsearch claims this profile and posts them.Claim to post dealsRankings
Not yet ranked in a category. Rankings are computed, never paid.Frequently Asked Questions About Smartsearch
What is Smartsearch's HRI?
Smartsearch has a HRI™ of 59/100 on HostList.io. HRI is calculated algorithmically from trust signals, profile completeness, data freshness, and performance data. Providers can improve their score by claiming their profile, keeping data current, and building verified reviews. No provider can pay to increase their score.
What type of hosting company is Smartsearch?
Smartsearch is classified as a dedicated web hosting company on HostList.io. Use the HostMatch™ tool at hostlist.io/match to describe your project requirements and get a ranked recommendation from 30,000+ hosting providers including Smartsearch.
Where is Smartsearch based?
Smartsearch is headquartered in Leeds, UK. Hosting companies based in UK are listed at hostlist.io/hosting/uk.
How does Smartsearch compare to other web hosting companies?
Smartsearch can be compared to any other hosting provider using HostList.io's side-by-side comparison tool at hostlist.io/compare. The tool shows both providers' HRI™ breakdowns, sub-scores (Trust, Completeness, Freshness, Performance), and review data side by side. Smartsearch has a current HRI of 59/100.
How Smartsearch's Score Is Calculated
HRI is calculated algorithmically based on publicly available data. It considers trust signals (reviews, ratings), data completeness, freshness of information, and technical performance. No host can pay to improve their score.
Full methodology →