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HostMetro.com

HostMetro offers budget-friendly shared hosting services along with domain registration and secure email hosting services. Established in 2008, the company focuses on providing reliable web hosting tailored for individuals and small businesses. Their infrastructure is designed to support a straightforward hosting experience, making it suitable for users seeking cost-effective options without complex requirements.

Chicago, Illinois, USA
HRI 61/100Trust 10/25Completeness 15/25Freshness 25/25Performance 11/25

HostMetro.com is a web hosting provider based in Chicago, USA. As of 2026 it holds an HRI of 61/100, a developing signal, ranked independently by HostList with no paid placements.

TrustWhat real customers think (Google, Trustpilot, G2). The signal that matters most before you commit.10/25
CompletenessHow much we know about this host. Gaps in data lower the score.15/25
FreshnessHow recently this listing record was updated. This currently counts any update, including automated maintenance, so most listings score full marks. Verification-based scoring is planned for a future release.25/25
PerformanceNot yet measured. A neutral baseline until benchmark or field data is collected, not a penalty.Baseline11/25
How HRI works Methodology changelog
Profile unclaimed. If you own HostMetro.com, claiming is free, respond to reviews, keep your data current, and directly improve your HRI.
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Before You Sign Up

HeadquartersChicago, Illinois, USA
Google Rating4.1 ★ (35 reviews)
Trustpilot2.5 ★ (9 reviews)
Websitehostmetro.com
CategoriesWeb hosting companies
SegmentWeb Host
Verified Unclaimed
Last Updated13 Aug 2026

HostMetro offers budget-friendly shared hosting services along with domain registration and secure email hosting services. Established in 2008, the company focuses on providing reliable web hosting tailored for individuals and small businesses. Their infrastructure is designed to support a straightforward hosting experience, making it suitable for users seeking cost-effective options without complex requirements.

Web hosting companies
Disclosure

What HostMetro.com Discloses

Facts the company has published and HostList has verified. Blanks are informative: a question a host has not answered cannot be answered on its behalf. Completeness measures how much this host discloses, not how good it is.

Commercial transparency
Entry plan priceNot disclosed
Refund windowNot disclosed
Site migrationNot disclosed
Verified couponNot disclosed
Reliability
Status pageNot disclosed
Incident history feedNot disclosed
Uptime SLANot disclosed
Ownership and jurisdiction
OwnershipNot disclosed
Legal entityNot disclosed
Data residencyNot disclosed
GDPR DPANot disclosed
Infrastructure
Datacenter regionsNot disclosed
Server stackNot disclosed
StorageNot disclosed
Security includedNot disclosed
Security contactNot disclosed
CertificationsNot disclosed
Data centre modelNot disclosed
Backups and support
BackupsNot disclosed
SupportNot disclosed
Support languagesNot disclosed
Product data
Published plansNot disclosed
Resource limitsNot disclosed
Sustainability
Renewable energyNot disclosed
Presence
DescriptionNot disclosed
LogoNot disclosed
FoundedNot disclosed
Social profilesNot disclosed
YouTubeNot disclosed
ChangelogNot disclosed

0 of 30 applicable facts disclosed. Hosts control this section. HostList verifies every entry and never charges for it.

What Customers Say About HostMetro.com

Share Your Experience

Aggregate scores sourced from third-party review platforms. HostList does not modify or cache individual review content, click through to read on the source.

What people are saying

Trustpilot☆☆☆☆
Charged anyway after cancelling renewal

Hostmetro has charged me for hosting services after I had cancelled that very same service before the renewal date. I even got a confirmation email of the cancellation, but despite that the charges came in anyway. The also charged me via Paypal which is not among the payments method I had indicated. I would suggest…

Trustpilot☆☆☆☆
i had very bad experience with…

i had very bad experience with hostmetro, Billing customer care agent was very rude in response and not answering my question and going in circle not to refund the charges, service was not used and keep charging.

Trustpilot★★☆☆☆
Becareful

Been with HM for over 10 years. Most of the time their tech support can help with simple issues. But when I had 2 more serious problems, I had to "hold their hand" and show them that their responses did not & would not resolve my issue. I am by no means an internet expert, but I expected their support staff to be.…

Trustpilot★★★★★
Been with host Metro for about 7 years…

Been with host Metro for about 7 years now. They've been very good and I've always give me excellent customer service whenever there's been issues. The only drawback I have is I don't think they keep their servers as updated as they should. But as far as my websites operations go I've had very little problems when I…

Trustpilot☆☆☆☆
'Mickey Mouse' company

Providing haphazard service whenever it suits them. Not even close to the 99% uptime they promise, which is why they don't offer the 99.9% that are standard, so get ready for sub-par performance on all metrics. In the end, they had a 'server failure', which deleted all my sites including backups, they took no…

Quoted from public third-party discussions; HostList does not edit review text.

Frequently Asked Questions About HostMetro.com

What is HostMetro.com's HRI?

HostMetro.com has a HRI™ of 61/100 on HostList.io. HRI is calculated algorithmically from trust signals, profile completeness, data freshness, and performance data. Providers can improve their score by claiming their profile, keeping data current, and building verified reviews. No provider can pay to increase their score.

What type of hosting company is HostMetro.com?

HostMetro.com is classified as a dedicated web hosting company on HostList.io. Use the HostMatch™ tool at hostlist.io/match to describe your project requirements and get a ranked recommendation from 30,000+ hosting providers including HostMetro.com.

Where is HostMetro.com based?

HostMetro.com is headquartered in Chicago, USA. Hosting companies based in USA are listed at hostlist.io/hosting/usa.

How does HostMetro.com compare to other web hosting companies?

HostMetro.com can be compared to any other hosting provider using HostList.io's side-by-side comparison tool at hostlist.io/compare. The tool shows both providers' HRI™ breakdowns, sub-scores (Trust, Completeness, Freshness, Performance), and review data side by side. HostMetro.com has a current HRI of 61/100.

What's Happening at HostMetro.com

HostMetro.com Company Blog

We've been notified by our domain registrar, Enom.com, that they have been experiencing a new malware scam/phishing attempt that is being

blog.hostmetro.com

How HostMetro.com's Score Is Calculated

HRI is calculated algorithmically based on publicly available data. It considers trust signals (reviews, ratings), data completeness, freshness of information, and technical performance. No host can pay to improve their score.

Full methodology

HRI over the last 21 days

61/ 100 today
+9 over 21 days
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