File Sanctuary
File Sanctuary is a hosting technology company based in Middlesbrough, UK, founded in 2007. As of 2026 it holds an HRI of 73/100, a solid signal, ranked independently by HostList with no paid placements.
File Sanctuary offers a range of hosting services including cloud servers, web hosting, email hosting, and VPN services. Established in 2001 and located in Middlesbrough, UK, the company provides reliable infrastructure designed to support various online needs. Their services are suitable for individuals and businesses seeking flexible hosting options, particularly those requiring secure email and VPN services. Additionally, they offer domain registration to complement their hosting services.
Measured on this provider's public website, not customer sites on their platform.
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How we measure this →Before You Sign Up
Promoted placement. Does not affect HRI, ranking order or eligibility.
What File Sanctuary Discloses
Facts the company has published and HostList has verified. Blanks are informative: a question a host has not answered cannot be answered on its behalf. Completeness measures how much this host discloses, not how good it is.
24 of 25 questions unanswered
- Entry plan price
- Refund window
- Verified coupon
- Status page
- Incident history feed
- Uptime SLA
- Ownership
- Legal entity
- Data residency
- GDPR DPA
- Datacenter regions
- Storage
- Security contact
- Certifications
- Data centre model
- Support
- Support languages
- Published plans
- Renewable energy
- Description
- Logo
- Social profiles
- YouTube
- Changelog
1 of 25 applicable facts disclosed. Hosts control this section. HostList verifies every entry and never charges for it.
What Customers Say About File Sanctuary
Share Your ExperienceAggregate scores sourced from third-party review platforms. The quotes below are stored excerpts, linked back to their source; click through to read each one in full.
What people are saying
Trustpilot★★★★★Broadband“Aaron was super helpful and managed to get my broadband up and running in no time. 100% would recommend”
Trustpilot★★★★★Great ISP“Stable connection, excellent support. First time seeing a proper web panel with advanced details like session renewals.”
Trustpilot★★★★★File Sanctuary - Outstanding Ultrafast Full Fibre Broadband“I've been a customer of File Sanctuary since July 2022, using their FTTP 1000/115 service, and I couldn't be happier with the experience. From the very beginning, all my pre-order queries were answered promptly and thoroughly, giving me full confidence in the service before signing up. Since then, the broadband has…”
Trustpilot★★★★★As a small business owner to have the…“As a small business owner to have the peace of mind that my computer and work is secure and backed up is essential. File Sanctuary were fantastic at getting me set up, taking the time to explain everything thoroughly. Customer service is very responsive and helpful. Price is great too. Couldn't be happier with the…”
Trustpilot★★★★★First class IT support“Extremely knowledgeable, IT systems are always stable, kept informed of useful developments, very helpful and professional. We had tried another UK IT firm before finding File Sanctuary. File Sanctuary identified issues with the previous IT set up created by this other firm and fixed them very quickly. By far the…”
Quoted from public third-party discussions; HostList does not edit review text.
Waiting on data
HostList only shows what it can verify. Each of these sections appears the moment the data exists.
Interview
No WP Legends interview recorded with File Sanctuary.Deals
No active deals. Deals appear once File Sanctuary claims this profile and posts them.Claim to post dealsRankings
Not yet ranked in a category. Rankings are computed, never paid.Frequently Asked Questions About File Sanctuary
Is File Sanctuary a good web hosting company?
File Sanctuary has a HRI™ of 73/100 on HostList.io with a Google rating of 4.7/5 from 14 reviews, placing it among the better-rated providers in its category. HRI (HostList Ranking Index) is calculated algorithmically from trust signals, profile completeness, data freshness, and performance data, no provider can pay to improve it. A score of 70–79 indicates a solid provider with good trust signals.
What type of hosting company is File Sanctuary?
File Sanctuary is classified as a hosting technology provider on HostList.io. Use the HostMatch™ tool at hostlist.io/match to describe your project requirements and get a ranked recommendation from 30,000+ hosting providers including File Sanctuary.
Where is File Sanctuary based?
File Sanctuary is headquartered in Middlesbrough, UK. Hosting companies based in UK are listed at hostlist.io/hosting/uk.
How does File Sanctuary compare to other web hosting companies?
File Sanctuary can be compared to any other hosting provider using HostList.io's side-by-side comparison tool at hostlist.io/compare. The tool shows both providers' HRI™ breakdowns, sub-scores (Trust, Completeness, Freshness, Performance), and review data side by side. File Sanctuary has a current HRI of 73/100.
Does File Sanctuary offer coupons or discounts in September 2026?
File Sanctuary has no HostList-verified coupon code right now. Hosting providers commonly discount the first term of shared and WordPress plans, with the lowest prices on longer billing cycles. For codes checkout-verified across the market this month, see hostlist.io/deals/web-hosting-coupons, updated continuously.
What's Happening at File Sanctuary
File Sanctuary is thrilled to announce the launch of our blazing-fast 2.3 Gbps FTTP broadband service, now available on the CityFibre network. Blog - File Sanctuary launches CityFibre FTTP. File S
How File Sanctuary's Score Is Calculated
HRI is calculated algorithmically based on publicly available data. It considers trust signals (reviews, ratings), data completeness, freshness of information, and technical performance. No host can pay to improve their score.
Full methodology →