HostMetro.com
HostMetro.com is a web hosting provider based in Chicago, USA. As of 2026 it holds an HRI of 61/100, a developing signal, ranked independently by HostList with no paid placements.
HostMetro offers budget-friendly shared hosting services along with domain registration and secure email hosting services. Established in 2008, the company focuses on providing reliable web hosting tailored for individuals and small businesses. Their infrastructure is designed to support a straightforward hosting experience, making it suitable for users seeking cost-effective options without complex requirements.
Reviews & company details
Before You Sign Up
Promoted placement. Does not affect HRI, ranking order or eligibility.
What HostMetro.com Discloses
Facts the company has published and HostList has verified. Blanks are informative: a question a host has not answered cannot be answered on its behalf. Completeness measures how much this host discloses, not how good it is.
HostMetro.com has not disclosed any facts yet. Pricing transparency, refund window, uptime SLA and data residency are among the 30 questions still unanswered. HostList verifies every disclosure and never charges for it.
Claim profile to discloseView the 30 questions we ask
- Entry plan price
- Refund window
- Site migration
- Verified coupon
- Status page
- Incident history feed
- Uptime SLA
- Ownership
- Legal entity
- Data residency
- GDPR DPA
- Datacenter regions
- Server stack
- Storage
- Security included
- Security contact
- Certifications
- Data centre model
- Backups
- Support
- Support languages
- Published plans
- Resource limits
- Renewable energy
- Description
- Logo
- Founded
- Social profiles
- YouTube
- Changelog
What Customers Say About HostMetro.com
Share Your ExperienceAggregate scores sourced from third-party review platforms. The quotes below are stored excerpts, linked back to their source; click through to read each one in full.
What people are saying
Trustpilot★☆☆☆☆Charged anyway after cancelling renewal“Hostmetro has charged me for hosting services after I had cancelled that very same service before the renewal date. I even got a confirmation email of the cancellation, but despite that the charges came in anyway. The also charged me via Paypal which is not among the payments method I had indicated. I would suggest…”
Trustpilot★☆☆☆☆i had very bad experience with…“i had very bad experience with hostmetro, Billing customer care agent was very rude in response and not answering my question and going in circle not to refund the charges, service was not used and keep charging.”
Trustpilot★★☆☆☆Becareful“Been with HM for over 10 years. Most of the time their tech support can help with simple issues. But when I had 2 more serious problems, I had to "hold their hand" and show them that their responses did not & would not resolve my issue. I am by no means an internet expert, but I expected their support staff to be.…”
Trustpilot★★★★★Been with host Metro for about 7 years…“Been with host Metro for about 7 years now. They've been very good and I've always give me excellent customer service whenever there's been issues. The only drawback I have is I don't think they keep their servers as updated as they should. But as far as my websites operations go I've had very little problems when I…”
Trustpilot★☆☆☆☆'Mickey Mouse' company“Providing haphazard service whenever it suits them. Not even close to the 99% uptime they promise, which is why they don't offer the 99.9% that are standard, so get ready for sub-par performance on all metrics. In the end, they had a 'server failure', which deleted all my sites including backups, they took no…”
Quoted from public third-party discussions; HostList does not edit review text.
Waiting on data
HostList only shows what it can verify. Each of these sections appears the moment the data exists.
Interview
No WP Legends interview recorded with HostMetro.com.Deals
No active deals. Deals appear once HostMetro.com claims this profile and posts them.Claim to post dealsRankings
Not yet ranked in a category. Rankings are computed, never paid.Frequently Asked Questions About HostMetro.com
What is HostMetro.com's HRI?
HostMetro.com has a HRI™ of 61/100 on HostList.io. HRI is calculated algorithmically from trust signals, profile completeness, data freshness, and performance data. Providers can improve their score by claiming their profile, keeping data current, and building verified reviews. No provider can pay to increase their score.
What type of hosting company is HostMetro.com?
HostMetro.com is classified as a dedicated web hosting company on HostList.io. Use the HostMatch™ tool at hostlist.io/match to describe your project requirements and get a ranked recommendation from 30,000+ hosting providers including HostMetro.com.
Where is HostMetro.com based?
HostMetro.com is headquartered in Chicago, USA. Hosting companies based in USA are listed at hostlist.io/hosting/usa.
How does HostMetro.com compare to other web hosting companies?
HostMetro.com can be compared to any other hosting provider using HostList.io's side-by-side comparison tool at hostlist.io/compare. The tool shows both providers' HRI™ breakdowns, sub-scores (Trust, Completeness, Freshness, Performance), and review data side by side. HostMetro.com has a current HRI of 61/100.
What's Happening at HostMetro.com
We've been notified by our domain registrar, Enom.com, that they have been experiencing a new malware scam/phishing attempt that is being
How HostMetro.com's Score Is Calculated
HRI is calculated algorithmically based on publicly available data. It considers trust signals (reviews, ratings), data completeness, freshness of information, and technical performance. No host can pay to improve their score.
Full methodology →