HostGator
HostGator is a web hosting provider based in Austin, USA, founded in 2002. As of 2026 it holds an HRI of 91/100, an exceptional signal, ranked independently by HostList with no paid placements.
HostGator is a web hosting company based in Houston, Texas, offering shared, reseller, VPS, and dedicated hosting. It powers over 707,000 websites and provides managed WordPress hosting. The company has faced server outages since its acquisition by Endurance International.
Measured on this provider's public website, not customer sites on their platform.
We are manually deploying identical test website instances across the top 200 hosts by HRI rank. Rollout details.
How we measure this →Before You Sign Up
Promoted placement. Does not affect HRI, ranking order or eligibility.
What HostGator Discloses
Facts the company has published and HostList has verified. Blanks are informative: a question a host has not answered cannot be answered on its behalf. Completeness measures how much this host discloses, not how good it is.
28 of 30 questions unanswered
- Entry plan price
- Refund window
- Site migration
- Verified coupon
- Status page
- Incident history feed
- Uptime SLA
- Ownership
- Legal entity
- Data residency
- GDPR DPA
- Datacenter regions
- Storage
- Security included
- Security contact
- Certifications
- Data centre model
- Backups
- Support
- Support languages
- Published plans
- Resource limits
- Renewable energy
- Description
- Logo
- Social profiles
- YouTube
- Changelog
2 of 30 applicable facts disclosed. Hosts control this section. HostList verifies every entry and never charges for it.
What Customers Say About HostGator
Share Your ExperienceAggregate scores sourced from third-party review platforms. The quotes below are stored excerpts, linked back to their source; click through to read each one in full.
What people are saying
Trustpilot★★★★★I had an atypical / complex email issue“I had an email issue which was most likely user error and definitely not a typical problem. They stayed in chat with me, answered some complex questions and searched server logs, escalated for a solution, and make sure my questions were completely answered. This is exactly why I have a long time customer of…”
Trustpilot★★★★★The representative helped me solve a…“The representative helped me solve a difficult situation with regard to billing and I left feeling heard and listened to, and with a good solution”
Trustpilot★★★★★Got right to the problem“Got right to the problem, identifying it, and promising a quick fix.”
Trustpilot★★★★★Very nice and helpful support“Very nice and helpful support! They try their best to be as helpful as possible during confusing web issues.”
Trustpilot★★★★★I've been using web hosts for about 6 years“I've been using web hosts for about 6 years, I had to switch many, but as soon as I started using Host Gator, I had all my questions answered, they really understand service. I've been a loyal customer for about 20 years, I recommended many clients to use their services, and we're all happy with it.”
Quoted from public third-party discussions; HostList does not edit review text.
HostGator holds 10U across 1 rack. Rack space is allocated by rank alone and cannot be bought.
Longest hold: Windows Hosting, held 6 days. The wall moves on the nightly HRI recompute, never on payment.
Where HostGator Ranks
Live positions across the HostList Best rankings, by HRI™. Positions are earned, never bought.
Waiting on data
HostList only shows what it can verify. Each of these sections appears the moment the data exists.
Interview
No WP Legends interview recorded with HostGator.Deals
No active deals. Deals appear once HostGator claims this profile and posts them.Claim to post dealsFrequently Asked Questions About HostGator
Is HostGator a good web hosting company?
HostGator has a HRI™ of 91/100 on HostList.io with a Google rating of 4.3/5 from 304 reviews, placing it among the better-rated providers in its category. HRI (HostList Ranking Index) is calculated algorithmically from trust signals, profile completeness, data freshness, and performance data, no provider can pay to improve it. A score of 90+ indicates an exceptional, highly verified provider.
What type of hosting company is HostGator?
HostGator is classified as a dedicated web hosting company on HostList.io. Use the HostMatch™ tool at hostlist.io/match to describe your project requirements and get a ranked recommendation from 30,000+ hosting providers including HostGator.
Where is HostGator based?
HostGator is headquartered in Austin, USA. Hosting companies based in USA are listed at hostlist.io/hosting/usa.
How does HostGator compare to other web hosting companies?
HostGator can be compared to any other hosting provider using HostList.io's side-by-side comparison tool at hostlist.io/compare. The tool shows both providers' HRI™ breakdowns, sub-scores (Trust, Completeness, Freshness, Performance), and review data side by side. HostGator has a current HRI of 91/100.
Does HostGator offer coupons or discounts in September 2026?
HostGator has no HostList-verified coupon code right now. Hosting providers commonly discount the first term of shared and WordPress plans, with the lowest prices on longer billing cycles. For codes checkout-verified across the market this month, see hostlist.io/deals/web-hosting-coupons, updated continuously.
How HostGator's Score Is Calculated
HRI is calculated algorithmically based on publicly available data. It considers trust signals (reviews, ratings), data completeness, freshness of information, and technical performance. No host can pay to improve their score.
Full methodology →