Heroku
Heroku is a web hosting provider. Profile seeded from WHTop / tier audit — pending enrichment.
Heroku is a web hosting provider based in HQ: USA. Heroku is a web hosting provider. Profile seeded from WHTop / tier audit — pending enrichment. As of 2026, Heroku has a HRI of 56/100, a developing signal, combining four equally-weighted components: trust (5/25), profile completeness (15/25), data freshness (25/25), and performance (11/25). The listing has not been claimed by the host, so directory data is sourced from public signals only and may not reflect the latest pricing or plan changes. HostList ranks all 28,000+ active providers by HRI, never paid placements, never affiliate-influenced. Use the comparison and similar-host tabs below to evaluate Heroku against alternatives in the same segment, or visit hostlist.io/hri for the full methodology.
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Heroku is a web hosting provider. Profile seeded from WHTop / tier audit — pending enrichment.
What Customers Say About Heroku
Share Your ExperienceAggregate scores sourced from third-party review platforms. HostList does not modify or cache individual review content, click through to read on the source.
What people are saying
Trustpilot★☆☆☆☆Impossible to cancel auto-rebill for no…“Impossible to cancel auto-rebill for no reason + charge on the free plan for no reason... just wtf ! Don't use this sh*t !”
Trustpilot★☆☆☆☆One of the worst customer service I…“One of the worst customer service I have ever experienced. They first reported that I had done a chargeback, which I hadn’t, but either way, they never warned me that they would be deleting my account. I have paid every single month. In the very least, they should have kept the back end. Nope, I have to now spend…”
Trustpilot★☆☆☆☆This excuse for a company is a complete…“This excuse for a company is a complete scam and rip off. They bill you and make it INSANELY difficuly to figure out how to unsubscribe and they never refund!! I told them that I literally NEVER used the stupid service and was trying to figure out how to unsubscribe. The "support" agent told me that they never…”
Trustpilot★☆☆☆☆Refuses to delete my account“Despite three explicit requests, Heroku refuses to delete my free account and personal data. This is not GDPR-compliant. Very disappointing and lacking transparency.”
Quoted from public third-party discussions; HostList does not edit review text.
Frequently Asked Questions About Heroku
What is Heroku's HRI?
Heroku has a HRI™ of 56/100 on HostList.io. HRI is calculated algorithmically from trust signals (Google, Trustpilot, G2 reviews), profile completeness, data freshness, and performance metrics. Providers can improve their score by claiming their profile, keeping data current, and building verified reviews. No host can pay to increase their score.
What type of hosting company is Heroku?
Heroku is classified as a dedicated web hosting company on HostList.io. Use the HostMatch™ tool at hostlist.io/match to describe your project requirements and get a ranked recommendation from 28,000+ hosting providers including Heroku.
Where is Heroku based?
Heroku is headquartered in USA. Hosting companies based in USA are listed at hostlist.io/hosting/usa. Data centre location may differ from company headquarters, check Heroku's own website for server location details.
How does Heroku compare to other web hosting companies?
Heroku can be compared to any other hosting provider using HostList.io's side-by-side comparison tool at hostlist.io/compare. The tool shows both providers' HRI™ breakdowns, sub-scores (Trust, Completeness, Freshness, Performance), and review data side by side. Heroku has a current HRI of 56/100.
How Heroku's Score Is Calculated
HRI is calculated algorithmically based on publicly available data. It considers trust signals (reviews, ratings), data completeness, freshness of information, and technical performance. No host can pay to improve their score.
Full methodology →