Fastmail
Fastmail is a web hosting provider. Profile seeded from WHTop / tier audit — pending enrichment.
Fastmail is a web hosting provider based in HQ: USA, founded in 1994. Fastmail is a web hosting provider. Profile seeded from WHTop / tier audit — pending enrichment. As of 2026, Fastmail has a HRI of 66/100, a developing signal, combining four equally-weighted components: trust (13/25), profile completeness (17/25), data freshness (25/25), and performance (11/25). The listing has not been claimed by the host, so directory data is sourced from public signals only and may not reflect the latest pricing or plan changes. HostList ranks all 28,000+ active providers by HRI, never paid placements, never affiliate-influenced. Use the comparison and similar-host tabs below to evaluate Fastmail against alternatives in the same segment, or visit hostlist.io/hri for the full methodology.
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Fastmail is a web hosting provider. Profile seeded from WHTop / tier audit — pending enrichment.
What Customers Say About Fastmail
Share Your ExperienceAggregate scores sourced from third-party review platforms. HostList does not modify or cache individual review content, click through to read on the source.
What people are saying
Trustpilot★☆☆☆☆I HIGHLY DISCOURAGE ANYONE from using fastmail“I signed up for Fastmail intending to use it as my main email provider. I started moving my accounts over, using it for signups, account recovery, and other important services. I also used the API for email automation and larger sends. About a week later, my account was suddenly suspended. I was not given a…”
Trustpilot★☆☆☆☆DO NOT USE FASTMAIL“DO NOT USE FASTMAIL They offer a masked email service but if you actually use it they will SUSPEND YOUR ACCOUNT! WITH NO REASON GIVEN! YOU WILL NOT BE ABLE TO REACH SUPPORT YOU WILL ONLY GET AUTOMATED EMAILS AFTER 4-5 DAYS. THEY DO NOT CARE ABOUT YOU.”
Trustpilot★★★☆☆My biggest downside with Fastmail is…“My biggest downside with Fastmail is they are only available via support ticket and they take an entire day or more to respond. I had an employees email go down on our busiest day of the year, and there was no solution or response in a timely manner. Much preferred Rackspace's customer service.”
Trustpilot★★★★★Great service“Great service. Patient support team. Good technical advice. App good. Prompt replies online”
Trustpilot★★★★★Fastmail Openess and Support“I have known about Fastmail since the 1980s, when I ran a Cyrus email system at the University of Arizona and would note Fastmail postings on the Cyrus mailing list, often giving bug fixes. Since retiring in 2017, I had been using 'gmail', which I disliked hugely for its opaque nature, its ads, and its lack of…”
Quoted from public third-party discussions; HostList does not edit review text.
Frequently Asked Questions About Fastmail
What is Fastmail's HRI?
Fastmail has a HRI™ of 66/100 on HostList.io. HRI is calculated algorithmically from trust signals (Google, Trustpilot, G2 reviews), profile completeness, data freshness, and performance metrics. Providers can improve their score by claiming their profile, keeping data current, and building verified reviews. No host can pay to increase their score.
What type of hosting company is Fastmail?
Fastmail is classified as a dedicated web hosting company on HostList.io. Use the HostMatch™ tool at hostlist.io/match to describe your project requirements and get a ranked recommendation from 28,000+ hosting providers including Fastmail.
Where is Fastmail based?
Fastmail is headquartered in USA. Hosting companies based in USA are listed at hostlist.io/hosting/usa. Data centre location may differ from company headquarters, check Fastmail's own website for server location details.
How does Fastmail compare to other web hosting companies?
Fastmail can be compared to any other hosting provider using HostList.io's side-by-side comparison tool at hostlist.io/compare. The tool shows both providers' HRI™ breakdowns, sub-scores (Trust, Completeness, Freshness, Performance), and review data side by side. Fastmail has a current HRI of 66/100.
How Fastmail's Score Is Calculated
HRI is calculated algorithmically based on publicly available data. It considers trust signals (reviews, ratings), data completeness, freshness of information, and technical performance. No host can pay to improve their score.
Full methodology →