HOSTSTAR VS SUPPORTHOST
Side-by-side comparison using HRI™ data, Google reviews, and Trustpilot scores. No paid placements, ranked by signal only.
WHICH IS BETTER?
As of 2026, Hoststar scores 95/100 on HostList's HRI algorithm versus SupportHost's 95/100, making Hoststar the higher-rated provider in this comparison. The two are nearly tied, the right choice depends on geographic location, specialisation, and whether you need a claimed and verified profile rather than overall quality. Hoststar is based in HQ: Fraubrunnen, Switzerland, while SupportHost operates from HQ: Tallinn, Estonia, worth considering if your audience has regional latency requirements. HRI is an independent 0–100 algorithmic rating combining trust signals (25 points), profile completeness (25 points), data freshness (25 points), and performance (25 points), never paid placements.
| Metric | Hoststar95 | vs | |
|---|---|---|---|
| HRI™ | 95 | vs | 95 |
| Trust Score | 25 | vs | 23 |
| Completeness | 24 | vs | 24 |
| Performance | 21 | vs | 23 |
| Freshness | 25 | vs | 25 |
| Google Rating | 4.6★ | vs | · |
| Google Reviews | 1,036 | vs | · |
| Trustpilot | 2.2★ | vs | 4.9★ |
| Location | HQ: Fraubrunnen, Switzerland | vs | HQ: Tallinn, Estonia |
| Founded | 1996 | vs | 2010 |
| Segment | PURE HOST | vs | PURE HOST |
| Claimed | Yes | vs | Yes |
PROS & CONS
Hoststar
- +Strong overall HRI of 95/100
- +High trust signals, 25/25 on the Trust component
- +Excellent Google rating (4.6/5 from 1,036 verified reviews)
- +Thorough profile data: pricing, features, and contact details verified
- +Profile data is recent and actively maintained
- −Pricing details should be verified directly with the provider
- −Hostscore is algorithmic, does not assess pricing, support response time, or feature parity
SupportHost
- +Strong overall HRI of 95/100
- +High trust signals, 23/25 on the Trust component
- +Trustpilot score of 4.9/5 indicates positive third-party sentiment
- +Thorough profile data: pricing, features, and contact details verified
- +Profile data is recent and actively maintained
- −No verified Google rating available, limited customer-feedback signal
- −Hostscore is algorithmic, does not assess pricing, support response time, or feature parity
WHICH SHOULD YOU CHOOSE?
you prioritise verified customer reviews and trust signals.
you specifically need a Estonia-based operation.
WHAT IS HOSTSTAR?
Hoststar is a web hosting provider based in HQ: Fraubrunnen, Switzerland, founded in 1996, specialising in pure host. Founded in 1996 and based in Fraubrunnen in the canton of Bern, Hoststar is one of Switzerland’s long-established web hosts and part of the Miss Group hosting family. It offers everything needed to ge…
Hoststar has a HRI of 95/100 and a Google rating of 4.6★ from 1,036 verified reviews. The listing is claimed and verified by the host.
WHAT IS SUPPORTHOST?
SupportHost is a web hosting provider based in HQ: Tallinn, Estonia, founded in 2010, specialising in pure host. SupportHost is a hosting company founded by Ivan Messina in December 2010 for the Italian market and now run through SupportHost OU, a legal entity incorporated in Tallinn, Estonia in October 2021. Th…
SupportHost has a HRI of 95/100. The listing is claimed and verified by the host.
HOSTSTAR VS SUPPORTHOST, FAQ
Is Hoststar better than SupportHost?
Hoststar and SupportHost are closely matched, Hoststar scores 95/100 on HRI versus SupportHost's 95. At this margin, the decision should be based on your geographic location, preferred hosting type, and whether you need direct support from a claimed and verified provider. Both are legitimate hosting operations; neither has a dominant quality advantage over the other.
Which has better customer reviews, Hoststar or SupportHost?
Hoststar has 4.6★ on Google (1,036 reviews), and SupportHost has no Google rating. Review volume matters as much as the star rating, a 4.5★ score from 50 reviews is less reliable than a 4.2★ score from 5,000. HRI weights Google reviews by volume, so providers with more verified customer feedback score higher on the trust component. Check each provider's Trustpilot profile for a second independent signal before deciding.
What are good alternatives to Hoststar and SupportHost?
The best alternative depends on what you value. If you want unbiased rankings across all hosting types, the HostList directory ranks 30,000+ providers by HRI. For AI-powered matching based on your specific project requirements, tech stack, traffic, location, budget, use HostMatch at hostlist.io/match. For category-specific alternatives, the pure host rankings at hostlist.io show the highest-scoring providers in the same hosting type as Hoststar and SupportHost.
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