SupportHost
SupportHost is a web hosting provider based in Tallinn, Estonia, founded in 2010. As of 2026 it holds an HRI of 95/100, an exceptional signal, ranked independently by HostList with no paid placements. SupportHost discloses a 30-day refund window, free migration for up to 1 sites, a renewal price of EUR 38.00 against an intro price of EUR 38.00, and a 99.9% uptime SLA with published credit terms. HostList verified these facts on 28 October 2026.
SupportHost is a hosting company founded by Ivan Messina in December 2010 for the Italian market and now run through SupportHost OU, a legal entity incorporated in Tallinn, Estonia in October 2021. The range covers cPanel shared hosting, WordPress and WooCommerce plans, semidedicated and reseller hosting, managed and unmanaged VPS, dedicated servers, domain registration with Nic.it, EURid and Switch.ch accreditation, email hosting and SSL certificates. Servers run on NVMe storage with LiteSpeed, PHP 8.4, HTTP/3 and a bundled CDN, and the company keeps 30 days of external backups with staging environments on every plan. It quotes a 99.9 percent uptime target, a 30 day money back window and free migration from another provider, with support staffed around the clock and an average first response of 27 minutes according to its own figures. Data centres are offered in the EU and the United States. The company has grown by absorbing smaller Italian hosts including KarmaHost, Welio and WebHosting.it, and holds ISO 9001, 27001, 27017, 27018 and 14001 certification.
Measured on this provider's public website, not customer sites on their platform.
We are manually deploying identical test website instances across the top 200 hosts by HRI rank. Rollout details.
How we measure this →Reviews & company details
Before You Sign Up
Promoted placement. Does not affect HRI, ranking order or eligibility.
When SupportHost publishes a new coupon on HostList and our team has tested it at checkout, it comes straight to you. Nothing else is sent from this alert.
One-click unsubscribe in every email. We never share your address.
What SupportHost Discloses
Facts the company has published and HostList has verified. Blanks are informative: a question a host has not answered cannot be answered on its behalf. Completeness measures how much this host discloses, not how good it is.
19 of 30 questions unanswered
- Verified coupon
- Status page
- Incident history feed
- Ownership
- Legal entity
- Data residency
- GDPR DPA
- Datacenter regions
- Security included
- Security contact
- Data centre model
- Published plans
- Resource limits
- Renewable energy
- Description
- Logo
- Social profiles
- YouTube
- Changelog
11 of 30 applicable facts disclosed. Hosts control this section. HostList verifies every entry and never charges for it.
What Customers Say About SupportHost
Share Your ExperienceAggregate scores sourced from third-party review platforms. The quotes below are stored excerpts, linked back to their source; click through to read each one in full.
What people are saying
Trustpilot★★★★★A very good support and quick…“A very good support and quick reactivity. Keep up this quality, guys!”
Trustpilot★★★★★They have my back, always.“Since moving to SupportHost, I genuinely feel like I have a partner who has my back. They make my work—and honestly my life—easier. I’ll continue migrating my clients to SupportHost as their current hosting expires, and some even earlier.”
Trustpilot★★★★★A great start to our new hosting journey“As a small non-profit organization, we were a little nervous about migrating our website to a new hosting provider — but SupportHost made for a great first impression and the whole experience was surprisingly smooth and stress-free. We initially reached out just asking for instructions on how to do the migration…”
Trustpilot★★★★★Excellent support and service“I’ve been a customer of SupportHost for two years now, and I’m very happy with their service. I’ve contacted their technical support several times, and every time I’ve received fast, friendly, and highly competent assistance. It’s reassuring to know that help is always available when you need it. Highly recommended!”
Trustpilot★★★★★Reliable Hosting with Fast and Professional Support“I've had a great experience with Supporthost. Their hosting service has been reliable, fast, and easy to use. Whenever I needed assistance, their support team responded quickly and resolved my issues professionally. The customer service is friendly, knowledgeable, and always willing to help. Setting up my website was…”
Quoted from public third-party discussions; HostList does not edit review text.
What SupportHost Will Cost You
Introductory prices are shown beside renewal prices. The 24-month total includes the stated setup fee and switches to the renewal rate after the introductory period.
15 accounts. Free transfer 1 account
Unlimited websites
Renewal is what you pay after the intro term. HostList re-checks SupportHost's published prices, and if a renewal price rises you get one short email with the old and new figure.
One-click unsubscribe in every email. We never share your address.
SupportHost holds 20U across 2 racks, leading 1 of them. Rack space is allocated by rank alone and cannot be bought.
Embed this badge
<a href="https://hostlist.io/server-room" target="_blank" rel="noopener"><img src="https://hostlist.io/api/server-room/badge?slug=supporthost" alt="SupportHost holds 20U in the HostList Server Room" width="340" height="80" loading="lazy"></a>Longest hold: Estonia, held 20 days. The wall moves on the nightly HRI recompute, never on payment.
Where SupportHost Ranks
Live positions across the HostList Best rankings, by HRI™. Positions are earned, never bought.
Waiting on data
HostList only shows what it can verify. Each of these sections appears the moment the data exists.
Interview
No WP Legends interview recorded with SupportHost.Frequently Asked Questions About SupportHost
Is SupportHost a good web hosting company?
SupportHost has a HRI™ of 95/100 on HostList.io with a Trustpilot score of 4.9/5, placing it among the better-rated providers in its category. HRI (HostList Ranking Index) is calculated algorithmically from trust signals, profile completeness, data freshness, and performance data, no provider can pay to improve it. A score of 90+ indicates an exceptional, highly verified provider.
What type of hosting company is SupportHost?
SupportHost is classified as a dedicated web hosting company on HostList.io. Use the HostMatch™ tool at hostlist.io/match to describe your project requirements and get a ranked recommendation from 30,000+ hosting providers including SupportHost.
Where is SupportHost based?
SupportHost is headquartered in Tallinn, Estonia. Hosting companies based in Estonia are listed at hostlist.io/hosting/estonia.
How does SupportHost compare to other web hosting companies?
SupportHost can be compared to any other hosting provider using HostList.io's side-by-side comparison tool at hostlist.io/compare. The tool shows both providers' HRI™ breakdowns, sub-scores (Trust, Completeness, Freshness, Performance), and review data side by side. SupportHost has a current HRI of 95/100.
Does SupportHost offer coupons or discounts in November 2026?
SupportHost has no HostList-verified coupon code right now. Hosting providers commonly discount the first term of shared and WordPress plans, with the lowest prices on longer billing cycles. For codes checkout-verified across the market this month, see hostlist.io/deals/web-hosting-coupons, updated continuously.
Does SupportHost charge more on renewal?
No. SupportHost disclosed an entry price of EUR 38 with a renewal price of EUR 38, verified by HostList against their published pricing page.
Does SupportHost offer free migration?
Partly. SupportHost disclosed free migration for up to 1 sites, verified on their own site.
How SupportHost's Score Is Calculated
HRI is calculated algorithmically based on publicly available data. It considers trust signals (reviews, ratings), data completeness, freshness of information, and technical performance. No host can pay to improve their score.
Full methodology →