Strato AG
Strato AG is a web hosting provider based in Berlin, Germany, founded in 1986. As of 2026 it holds an HRI of 88/100, a strong signal, ranked independently by HostList with no paid placements.
Strato AG, founded in 1997, is a web hosting provider based in Berlin, Germany, and a part of the IONOS Group SE. The company offers a range of hosting products, including shared hosting, VPS, cloud storage, and domain registration. It operates two TÜV-certified data centers located in Berlin and Karlsruhe, ensuring resilient infrastructure and service reliability. Strato AG achieved climate-neutral status in 2021, highlighting its commitment to sustainability. With over four million domains hosted, Strato AG primarily serves small to medium-sized enterprises across Europe, providing digital services tailored to their needs.
Measured on this provider's public website, not customer sites on their platform.
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Promoted placement. Does not affect HRI, ranking order or eligibility.
What Strato AG Discloses
Facts the company has published and HostList has verified. Blanks are informative: a question a host has not answered cannot be answered on its behalf. Completeness measures how much this host discloses, not how good it is.
Strato AG has not disclosed any facts yet. Pricing transparency, refund window, uptime SLA and data residency are among the 30 questions still unanswered. HostList verifies every disclosure and never charges for it.
Claim profile to discloseView the 30 questions we ask
- Entry plan price
- Refund window
- Site migration
- Verified coupon
- Status page
- Incident history feed
- Uptime SLA
- Ownership
- Legal entity
- Data residency
- GDPR DPA
- Datacenter regions
- Server stack
- Storage
- Security included
- Security contact
- Certifications
- Data centre model
- Backups
- Support
- Support languages
- Published plans
- Resource limits
- Renewable energy
- Description
- Logo
- Founded
- Social profiles
- YouTube
- Changelog
What Customers Say About Strato AG
Share Your ExperienceAggregate scores sourced from third-party review platforms. The quotes below are stored excerpts, linked back to their source; click through to read each one in full.
What people are saying
Trustpilot★☆☆☆☆Lacking information“Lacking information Got information about coming payments, and if payment is not received in full in a certain date my domains will be released. Which was fine, as soon as I got late on the payment initially I was blocked from terminating my contract, but as the invoice and mail that came with it suggested it would…”
Trustpilot★☆☆☆☆STRATO EMAIL PRODUCT IS UNUSABLE“I tried to use an external domain with my email hosted on STRATO and it was just impossible. On normal hosts they just give you an MX record and youre done on STRATO its impossible. THIS SUCKS!!!!!! ALSO THIS IS ABSOLUTELY BASIC FUNCTIONALITY THAT SHOULD BE STANDARD ON ANY HOSTING PROVIDER. I WANT A REFUND!!!!! I…”
Trustpilot★★★★★they have a bug since i got my first…“they have a bug since i got my first domain 2025 and no official way to report it seemingly. i have a problem with my email aliases, which get overriden constantly when i try to change something. Correction: -the support got in touch and it seems the error was on my behalf, because my browser was overwriting existing…”
Trustpilot★☆☆☆☆STRATO Homepage Design & Pflege-Service Plus: 8 weeks in – no website, no access“I submitted a scope of work and all requested content on time and was told delivery would take 6-8 weeks. Today, after 8 weeks a feedback meeting was scheduled. The link to the draft web site sent on Friday provided no log in details. And, it was only after several emails to the design team that I received…”
Trustpilot★☆☆☆☆Absolute nightmare experience. Would not recommend.“I have been a STRATO customer for years, and the way this company handles its customers at the end of a contract is frankly unacceptable. The support process is slow, opaque, and clearly not designed to help customers in edge cases. There is no live chat, no urgent escalation path, and no accountability.”
Quoted from public third-party discussions; HostList does not edit review text.
Where Strato AG Ranks
Live positions across the HostList Best rankings, by HRI™. Positions are earned, never bought.
Waiting on data
HostList only shows what it can verify. Each of these sections appears the moment the data exists.
Interview
No WP Legends interview recorded with Strato AG.Deals
No active deals. Deals appear once Strato AG claims this profile and posts them.Claim to post dealsFrequently Asked Questions About Strato AG
Is Strato AG a good web hosting company?
Strato AG has a HRI™ of 88/100 on HostList.io with a Google rating of 3.4/5 from 1,879 reviews, placing it among the better-rated providers in its category. HRI (HostList Ranking Index) is calculated algorithmically from trust signals, profile completeness, data freshness, and performance data, no provider can pay to improve it. A score of 80–89 indicates a strong, well-reviewed provider.
What type of hosting company is Strato AG?
Strato AG is classified as a dedicated web hosting company on HostList.io. Use the HostMatch™ tool at hostlist.io/match to describe your project requirements and get a ranked recommendation from 30,000+ hosting providers including Strato AG.
Where is Strato AG based?
Strato AG is headquartered in Berlin, Germany. Hosting companies based in Germany are listed at hostlist.io/hosting/germany.
How does Strato AG compare to other web hosting companies?
Strato AG can be compared to any other hosting provider using HostList.io's side-by-side comparison tool at hostlist.io/compare. The tool shows both providers' HRI™ breakdowns, sub-scores (Trust, Completeness, Freshness, Performance), and review data side by side. Strato AG has a current HRI of 88/100.
Does Strato AG offer coupons or discounts in September 2026?
Strato AG has no HostList-verified coupon code right now. Hosting providers commonly discount the first term of shared and WordPress plans, with the lowest prices on longer billing cycles. For codes checkout-verified across the market this month, see hostlist.io/deals/web-hosting-coupons, updated continuously.
- Strato AG HRI 45 to 88, Trust up 24, Completeness up 2, Performance up 17
- Strato AG added to the directory, Berlin, Germany
How Strato AG's Score Is Calculated
HRI is calculated algorithmically based on publicly available data. It considers trust signals (reviews, ratings), data completeness, freshness of information, and technical performance. No host can pay to improve their score.
Full methodology →