Rackspace Technology
Rackspace Technology is a web hosting provider based in USA. As of 2026 it holds an HRI of 56/100, a developing signal, ranked independently by HostList with no paid placements.
Rackspace Technology is a managed cloud and infrastructure provider that also offers Rackspace Email and Microsoft 365 email hosting for business. Alongside dedicated servers, VPS, and multi-cloud management, Rackspace provides professional email, hosted email migration, and enterprise support for organisations that need reliable business email alongside cloud operations.
Reviews & company details
Before You Sign Up
Promoted placement. Does not affect HRI, ranking order or eligibility.
What Rackspace Technology Discloses
Facts the company has published and HostList has verified. Blanks are informative: a question a host has not answered cannot be answered on its behalf. Completeness measures how much this host discloses, not how good it is.
Rackspace Technology has not disclosed any facts yet. Pricing transparency, refund window, uptime SLA and data residency are among the 30 questions still unanswered. HostList verifies every disclosure and never charges for it.
Claim profile to discloseView the 30 questions we ask
- Entry plan price
- Refund window
- Site migration
- Verified coupon
- Status page
- Incident history feed
- Uptime SLA
- Ownership
- Legal entity
- Data residency
- GDPR DPA
- Datacenter regions
- Server stack
- Storage
- Security included
- Security contact
- Certifications
- Data centre model
- Backups
- Support
- Support languages
- Published plans
- Resource limits
- Renewable energy
- Description
- Logo
- Founded
- Social profiles
- YouTube
- Changelog
What Customers Say About Rackspace Technology
Share Your ExperienceAggregate scores sourced from third-party review platforms. The quotes below are stored excerpts, linked back to their source; click through to read each one in full.
What people are saying
Trustpilot★☆☆☆☆One star is about 5 stars too many!“Without doubt the worst company I've ever dealt with in my 25+ years of working in IT. Having been a customer of theirs for corporate email for well over a decade I decided to migrate all my personal email accounts to them, however after just over a year they advertised that they were increasing their costs by over…”
Trustpilot★☆☆☆☆WORST CUSTOMER SUPPORT RUN!!“You can call customer support and they will tell you it's not their department and you need to call back the next day because they are going off shift. Been trying to get someone to fix a problem for three days!”
Trustpilot★☆☆☆☆Raising prices and lowering quality“This is a company that raised their monthly email box price by over 300% back near the start of 2026, all because of the claim that "costs were increasing". However, there are better-priced options out there with better support than what this company is charging and providing. I have moved about 75% of my email…”
Trustpilot★☆☆☆☆Disappointed long time customer“I was a customer of Rackspace for over 10 years. All of a sudden, they increased the price 400%. I was unable to cancel after multiple attempts and they continued to try to bill me. Now they are threatening to send a collection agency after me, but I never even received an invoice for the amount I owe.”
Trustpilot★☆☆☆☆Don't Go with Rackspace“Where to start... We were told our client's server was EOL. Great. It happens. We were told the replacement to that server was 2x the cost of what they were paying. When the client said they didn't want to pay double and said they were going to look for an alternative provider, Rackspace didn't take this as a…”
Quoted from public third-party discussions; HostList does not edit review text.
Where Rackspace Technology Ranks
Live positions across the HostList Best rankings, by HRI™. Positions are earned, never bought.
Waiting on data
HostList only shows what it can verify. Each of these sections appears the moment the data exists.
Interview
No WP Legends interview recorded with Rackspace Technology.Deals
No active deals. Deals appear once Rackspace Technology claims this profile and posts them.Claim to post dealsPricing
No published plans. Plans appear when Rackspace Technology discloses them.Claim to publish plansFrequently Asked Questions About Rackspace Technology
What is Rackspace Technology's HRI?
Rackspace Technology has a HRI™ of 56/100 on HostList.io. HRI is calculated algorithmically from trust signals, profile completeness, data freshness, and performance data. Providers can improve their score by claiming their profile, keeping data current, and building verified reviews. No provider can pay to increase their score.
What type of hosting company is Rackspace Technology?
Rackspace Technology is classified as a dedicated web hosting company on HostList.io. Use the HostMatch™ tool at hostlist.io/match to describe your project requirements and get a ranked recommendation from 30,000+ hosting providers including Rackspace Technology.
Where is Rackspace Technology based?
Rackspace Technology is headquartered in USA. Hosting companies based in USA are listed at hostlist.io/hosting/usa.
How does Rackspace Technology compare to other web hosting companies?
Rackspace Technology can be compared to any other hosting provider using HostList.io's side-by-side comparison tool at hostlist.io/compare. The tool shows both providers' HRI™ breakdowns, sub-scores (Trust, Completeness, Freshness, Performance), and review data side by side. Rackspace Technology has a current HRI of 56/100.
What's Happening at Rackspace Technology
Agreement establishes framework for governed Enterprise AI Cloud built for mission-critical workloads SAN ANTONIO, May 07, 2026 (GLOBE NEWSWIRE) -- Rackspace Technology ® (NASDAQ: RXT), a global enter
All News · January 14, 2025. New Research by Rackspace Technology Reveals Hybrid Cloud and AI Integration as Key Drivers for IT Innovation in 2025. Read now →.
From edge to core to cloud, we operate the infrastructure, data layer, and software integration to deliver business outcomes with the predictable cost, reliability, security, and compliance that regul
How Rackspace Technology's Score Is Calculated
HRI is calculated algorithmically based on publicly available data. It considers trust signals (reviews, ratings), data completeness, freshness of information, and technical performance. No host can pay to improve their score.
Full methodology →