Neubox
Neubox is a web hosting provider based in Mexico City, Mexico, founded in 2003. As of 2026 it holds an HRI of 91/100, an exceptional signal, ranked independently by HostList with no paid placements.
Neubox is a prominent web hosting provider in Mexico, catering to a wide range of clients including website owners, ecommerce operators, and developers. The company offers a full range of products such as shared hosting, VPS, Cloud VPS, dedicated servers, reseller hosting, and WordPress hosting. Neubox operates a Tier III data center in Dallas, Texas, ensuring 99.9% uptime and resilient infrastructure. Their Cloud VPS plans feature dedicated compute resources, SSD storage, and support for various Linux distributions. Established in Guadalajara, Jalisco, Neubox provides 24/7 technical support and is accredited by ICANN and the MX Registry. Their services are tailored for high-demand applications and projects in Spanish-speaking markets.
Measured on this provider's public website, not customer sites on their platform.
We are manually deploying identical test website instances across the top 200 hosts by HRI rank. Rollout details.
How we measure this →Reviews & company details
Before You Sign Up
Promoted placement. Does not affect HRI, ranking order or eligibility.
What Neubox Discloses
Facts the company has published and HostList has verified. Blanks are informative: a question a host has not answered cannot be answered on its behalf. Completeness measures how much this host discloses, not how good it is.
28 of 30 questions unanswered
- Entry plan price
- Refund window
- Site migration
- Verified coupon
- Status page
- Incident history feed
- Uptime SLA
- Ownership
- Legal entity
- Data residency
- GDPR DPA
- Datacenter regions
- Storage
- Security included
- Security contact
- Certifications
- Data centre model
- Backups
- Support
- Support languages
- Published plans
- Resource limits
- Renewable energy
- Description
- Logo
- Social profiles
- YouTube
- Changelog
2 of 30 applicable facts disclosed. Hosts control this section. HostList verifies every entry and never charges for it.
What Customers Say About Neubox
Share Your ExperienceAggregate scores sourced from third-party review platforms. The quotes below are stored excerpts, linked back to their source; click through to read each one in full.
What people are saying
Trustpilot★☆☆☆☆Terrible Domain Registration & Verification Process“I do not recommend this provider for domain registration or verification. Their setup is plagued by delays and errors, and the verification workflow is a nightmare. Verification emails often never arrive, DNS records take ages to propagate, and there’s zero clear guidance when things fail. When you open a support…”
Trustpilot★☆☆☆☆Unreliable Hosting & Domain Service – Avoid at All Costs“I strongly advise against using this provider for hosting or domain registration. Despite marketing themselves as a modern digital hosting and cloud service, their technical support is downright awful. They’re only available Monday through Friday from 9 AM to 7 PM, leaving you stranded evenings and weekends whenever…”
Trustpilot★☆☆☆☆Neubox is a scam“Neubox is a scam. Call their 800 number and find out for yourself. You are subjected to a sales presentation for a medical device that has no options but to hang-up. Never got to the technical help they claim they have.”
Trustpilot★★★★★The attention y client service is…Excellent service“The attention y client service is excellent, all my server is working well and the price is well too”
Quoted from public third-party discussions; HostList does not edit review text.
Neubox holds 21U across 2 racks, leading 1 of them. Rack space is allocated by rank alone and cannot be bought.
Embed this badge
<a href="https://hostlist.io/server-room" target="_blank" rel="noopener"><img src="https://hostlist.io/api/server-room/badge?slug=neubox-mexico-city-mexico" alt="Neubox holds 21U in the HostList Server Room" width="340" height="80" loading="lazy"></a>Longest hold: Mexico, held 33+ days. The wall moves on the nightly HRI recompute, never on payment.
Where Neubox Ranks
Live positions across the HostList Best rankings, by HRI™. Positions are earned, never bought.
Waiting on data
HostList only shows what it can verify. Each of these sections appears the moment the data exists.
Interview
No WP Legends interview recorded with Neubox.Deals
No active deals. Deals appear once Neubox claims this profile and posts them.Claim to post dealsFrequently Asked Questions About Neubox
Is Neubox a good web hosting company?
Neubox has a HRI™ of 91/100 on HostList.io with a Google rating of 4.4/5 from 757 reviews, placing it among the better-rated providers in its category. HRI (HostList Ranking Index) is calculated algorithmically from trust signals, profile completeness, data freshness, and performance data, no provider can pay to improve it. A score of 90+ indicates an exceptional, highly verified provider.
What type of hosting company is Neubox?
Neubox is classified as a dedicated web hosting company on HostList.io. Use the HostMatch™ tool at hostlist.io/match to describe your project requirements and get a ranked recommendation from 30,000+ hosting providers including Neubox.
Where is Neubox based?
Neubox is headquartered in Mexico City, Mexico. Hosting companies based in Mexico are listed at hostlist.io/hosting/mexico.
How does Neubox compare to other web hosting companies?
Neubox can be compared to any other hosting provider using HostList.io's side-by-side comparison tool at hostlist.io/compare. The tool shows both providers' HRI™ breakdowns, sub-scores (Trust, Completeness, Freshness, Performance), and review data side by side. Neubox has a current HRI of 91/100.
Does Neubox offer coupons or discounts in September 2026?
Neubox has no HostList-verified coupon code right now. Hosting providers commonly discount the first term of shared and WordPress plans, with the lowest prices on longer billing cycles. For codes checkout-verified across the market this month, see hostlist.io/deals/web-hosting-coupons, updated continuously.
- HostList verified Server stack profile for Neubox from neubox.com
- Neubox HRI 45 to 91, Trust up 24, Completeness up 5, Performance up 17
- HostList verified Founded year for Neubox
What's Happening at Neubox
El 2025 presenta nuevas oportunidades para el Web Hosting, como prácticas sostenibles e integración con IA. Conoce todos los detalles aquí.
How Neubox's Score Is Calculated
HRI is calculated algorithmically based on publicly available data. It considers trust signals (reviews, ratings), data completeness, freshness of information, and technical performance. No host can pay to improve their score.
Full methodology →