Krystal Hosting
Krystal Hosting is a web hosting provider based in London, UK. As of 2026 it holds an HRI of 83/100, a strong signal, ranked independently by HostList with no paid placements.
Krystal Hosting offers a range of web hosting products including shared hosting, VPS, and cloud services, catering to businesses of all sizes. Founded in 2002 and based in London, UK, the company operates data centers powered entirely by renewable energy, reflecting its commitment to sustainability. Krystal is recognized for its reliability and customer-focused approach, making it suitable for startups as well as established enterprises seeking a dependable online presence. The company also emphasizes social and environmental initiatives, aligning its operations with broader community values.
Measured on this provider's public website, not customer sites on their platform.
We are manually deploying identical test website instances across the top 200 hosts by HRI rank. Rollout details.
How we measure this →Before You Sign Up
Promoted placement. Does not affect HRI, ranking order or eligibility.
What Krystal Hosting Discloses
Facts the company has published and HostList has verified. Blanks are informative: a question a host has not answered cannot be answered on its behalf. Completeness measures how much this host discloses, not how good it is.
Krystal Hosting has not disclosed any facts yet. Pricing transparency, refund window, uptime SLA and data residency are among the 30 questions still unanswered. HostList verifies every disclosure and never charges for it.
Claim profile to discloseView the 30 questions we ask
- Entry plan price
- Refund window
- Site migration
- Verified coupon
- Status page
- Incident history feed
- Uptime SLA
- Ownership
- Legal entity
- Data residency
- GDPR DPA
- Datacenter regions
- Server stack
- Storage
- Security included
- Security contact
- Certifications
- Data centre model
- Backups
- Support
- Support languages
- Published plans
- Resource limits
- Renewable energy
- Description
- Logo
- Founded
- Social profiles
- YouTube
- Changelog
What Customers Say About Krystal Hosting
Share Your ExperienceAggregate scores sourced from third-party review platforms. The quotes below are stored excerpts, linked back to their source; click through to read each one in full.
What people are saying
Trustpilot★★★★★I have recently signed up with Krystal…“I have recently signed up with Krystal to host my website. Being the utterly useless person that I am, I hit some headaches with my previous website's email account - a quick chat with Mark on the live chat and all was sorted. Honestly, he has saved so much time on my end trying to sort this. Highly reccomended.”
Trustpilot★★★★★Brilliant support from Mark! Huge thanks!! A+++“Brilliant support from Mark! Huge thanks!! A+++”
Trustpilot★★★★★Been with this company for years“Been with this company for years, never a problem, always respond quickly and any matters or questions resolved very quickly.”
Trustpilot★☆☆☆☆The advertised 99.97% uptime is…“The advertised 99.97% uptime is laughable based on my experience. My sites on the reseller package are going offline every single day, and I receive daily notifications confirming the downtime. This is not an occasional issue or a minor inconvenience. It is happening every single day. Right now, my sites are offline…”
Trustpilot★★★★★I have been playing with websites since…“I have been playing with websites since the days of Dreamweaver. Now all my sites run on Wordpress and Krystal has been the best host I have had over the last decade. I have mostly used the online chat to fix problems, but I have also occasionally called them too. Every time I have needed to speak to someone at…”
Quoted from public third-party discussions; HostList does not edit review text.
Where Krystal Hosting Ranks
Live positions across the HostList Best rankings, by HRI™. Positions are earned, never bought.
Waiting on data
HostList only shows what it can verify. Each of these sections appears the moment the data exists.
Interview
No WP Legends interview recorded with Krystal Hosting.Deals
No active deals. Deals appear once Krystal Hosting claims this profile and posts them.Claim to post dealsFrequently Asked Questions About Krystal Hosting
Is Krystal Hosting a good web hosting company?
Krystal Hosting has a HRI™ of 83/100 on HostList.io with a Google rating of 4.7/5 from 288 reviews, placing it among the better-rated providers in its category. HRI (HostList Ranking Index) is calculated algorithmically from trust signals, profile completeness, data freshness, and performance data, no provider can pay to improve it. A score of 80–89 indicates a strong, well-reviewed provider.
What type of hosting company is Krystal Hosting?
Krystal Hosting is classified as a dedicated web hosting company on HostList.io. Use the HostMatch™ tool at hostlist.io/match to describe your project requirements and get a ranked recommendation from 30,000+ hosting providers including Krystal Hosting.
Where is Krystal Hosting based?
Krystal Hosting is headquartered in London, UK. Hosting companies based in UK are listed at hostlist.io/hosting/uk.
How does Krystal Hosting compare to other web hosting companies?
Krystal Hosting can be compared to any other hosting provider using HostList.io's side-by-side comparison tool at hostlist.io/compare. The tool shows both providers' HRI™ breakdowns, sub-scores (Trust, Completeness, Freshness, Performance), and review data side by side. Krystal Hosting has a current HRI of 83/100.
Does Krystal Hosting offer coupons or discounts in September 2026?
Krystal Hosting has no HostList-verified coupon code right now. Hosting providers commonly discount the first term of shared and WordPress plans, with the lowest prices on longer billing cycles. For codes checkout-verified across the market this month, see hostlist.io/deals/web-hosting-coupons, updated continuously.
- Krystal Hosting HRI 67 to 83, Trust up 5, Performance up 11
- Krystal Hosting HRI 55 to 67, Trust up 3, Completeness up 3, Performance up 6
- Krystal Hosting added to the directory, London, UK
What's Happening at Krystal Hosting
Introducing Ekosystem and Krystal Cloud. Ekosystem is our new, powerful platform that will be the one place for everything Krystal – your services, support, billing and more. What we will be launching
Introducing Ekosystem and Krystal Cloud. As the Office for Budget Responsibility (and the British public) learned last week, just because you’re using WordPress, that doesn’t mean everything is wor
What People Say About Krystal Hosting
Public mentions from X, Reddit, and other social platforms. Unfiltered and not part of the HRI score, shown for context.
How Krystal Hosting's Score Is Calculated
HRI is calculated algorithmically based on publicly available data. It considers trust signals (reviews, ratings), data completeness, freshness of information, and technical performance. No host can pay to improve their score.
Full methodology →