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Hoststar

ClaimedWeb Host

Hoststar is a web hosting provider based in Fraubrunnen, Switzerland, founded in 1996. As of 2026 it holds an HRI of 95/100, an exceptional signal, ranked independently by HostList with no paid placements. Hoststar discloses a 30-day refund window, paid migration, and a renewal price of CHF 14.90 against an intro price of CHF 3.75. HostList verified these facts on 9 November 2026.

Founded in 1996 and based in Fraubrunnen in the canton of Bern, Hoststar is one of Switzerland’s long-established web hosts and part of the Miss Group hosting family. It offers everything needed to get online. Its StarEntry, StarBiz and StarPlus web hosting plans are joined by Windows hosting, WordPress hosting, online shops with WooCommerce and Magento, reseller hosting and virtual and managed servers. The AI website builder creates mobile-ready websites in minutes with no coding, and hundreds of apps install with one click. Every hosting package includes a personal cloud for files, photos and videos at no extra cost. Everything is managed in My Panel, Hoststar’s all-in-one administration tool for products, email, domains, invoices and monitoring. Domains are available in over 400 extensions, with a Domain Wizard to suggest names and a Domain Manager for resellers. Extra services include SSL certificates, an SEO tool, VPN and identity protection. Hoststar moves your existing website for you, backs up web accounts, databases and email daily across physically separate data centres, and guarantees 99.9% network availability for hosting, with a 30-day money-back guarantee.

Fraubrunnen, Switzerland
TrustWhat real customers think (Google, Trustpilot, G2). The signal that matters most before you commit.25/25
CompletenessHow much we know about this host. Gaps in data lower the score.24/25
FreshnessHow recently this listing record was updated. This currently counts any update, including automated maintenance, so most listings score full marks. Verification-based scoring is planned for a future release.25/25
PerformanceReal-user CrUX field data on this provider's public website (3.0s LCP p75, CrUX field data). Does not measure customer sites on their platform.Measured21/25
How HRI works →Methodology changelog →
Performance dataMeasured
LCP p753.0s
TTFB p752.0s
INP p7569ms
CLS p750.01
SourceCrUX field data · Oct 2026

Measured on this provider's public website, not customer sites on their platform.

We are manually deploying identical test website instances across the top 200 hosts by HRI rank. Rollout details.

How we measure this →
Reviews & company details
Facts

Before You Sign Up

Founded
1996
Headquarters
Fraubrunnen, Switzerland
Google Rating
4.6 ★ (1,036 reviews)
Trustpilot
2.2 ★ (188 reviews)
Website
Free SSL
Included
Segment
Web Host
Verified
Owner-verified
Last Updated
10 Nov 2026

Promoted placement. Does not affect HRI, ranking order or eligibility.

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Disclosure

What Hoststar Discloses

Facts the company has published and HostList has verified. Blanks are informative: a question a host has not answered cannot be answered on its behalf. Completeness measures how much this host discloses, not how good it is.

Commercial transparency
Entry plan price
CHF 3.75 monthly intro, renews at CHF 14.90
verified 6 Nov 2026
Refund window
30-day refund window, domain and setup fees deducted
verified 9 Nov 2026
Site migration
Paid migration (1 sites, fee 89)
verified 6 Nov 2026
Ownership and jurisdiction
Data residency
CH
verified 6 Nov 2026
GDPR DPA
Public data processing agreement
verified 9 Nov 2026
Infrastructure
Storage
MIXED
verified 6 Nov 2026
Backups and support
Support
email/chat/phone, 24/7, phone +41 848 00 80 80 (Mon-Fri 8 pm - 12 pm)
verified 9 Nov 2026
Support languages
English
verified 6 Nov 2026
Product data
Published plans
3 plans published with prices and specs
verified 6 Nov 2026
Presence
Logo
Logo on file
verified 9 Nov 2026
Founded
1996
verified 6 Nov 2026
Social profiles
Facebook, Instagram, TikTok, X, LinkedIn
verified 9 Nov 2026
18 of 30 questions unanswered
Commercial transparency
  • Verified coupon
Reliability
  • Status page
  • Incident history feed
  • Uptime SLA
Ownership and jurisdiction
  • Ownership
  • Legal entity
Infrastructure
  • Datacenter regions
  • Server stack
  • Security included
  • Security contact
  • Certifications
  • Data centre model
Backups and support
  • Backups
Product data
  • Resource limits
Sustainability
  • Renewable energy
Presence
  • Description
  • YouTube
  • Changelog

12 of 30 applicable facts disclosed. Hosts control this section. HostList verifies every entry and never charges for it.

What Customers Say About Hoststar

Share Your Experience

Aggregate scores sourced from third-party review platforms. The quotes below are stored excerpts, linked back to their source; click through to read each one in full.

What people are saying

Trustpilot★★★★★
excellent and friendly service

“excellent and very friendly and focused service from experienced agent Nadir, he checked everything in the background and stayed with me until the problem was really solved. KI Bot Anna is also very useful and always ready to help. thanks for the efficient help.”

Trustpilot★★★★☆
good service

“good service ! with patient they always explain until the problem is solved.”

Trustpilot★☆☆☆☆
Horrible Support

“Horrible Support. My Customer is locked out of hosting management.”

Trustpilot★☆☆☆☆
I used to be very satisfied for years

“I used to be very satisfied for years. Now it’s nothing but aggressive threats about data found on the dark net, just to upsell additional products. Fortunately, there are other reputable providers in Switzerland! Thanks Alex and please delete my data as i have cancelled my contract quite a while ago!”

Trustpilot★☆☆☆☆
Horrible Marketing & used to be cheaper

“Used to be a lot cheaper, and now they're pushing even more upselling marketing campaigns to the customers inboxes. They don't even honor their own promise "Sollten Sie kein Interesse haben, müssen Sie nichts weiter tun, und ich belästige Sie bezüglich dieses Angebots nicht mehr." - I still keep getting these mails..”

Quoted from public third-party discussions; HostList does not edit review text.

What Hoststar Will Cost You

Introductory prices are shown beside renewal prices. The 24-month total includes the stated setup fee and switches to the renewal rate after the introductory period.

Shared · Provider updated 1d ago
Star Entry

The ideal start for your first websites: 100 GB SSD web storage, up to 10 websites, unlimited domains, databases and traffic, free SSL, SSH and 100 GB cloud storage. Price incl. 8.1% VAT.

CHF 3.75
per month, billed CHF 45 yearly
Renews atCHF 14.90
Renewal billCHF 178.80 yearly
12-month costCHF 45
24-month costCHF 223.80
100 GB SSD storage
10 websites
daily backups, 1-day retention
Pricing source
Shared · Provider updated 1d ago
Star Biz

For small businesses and web professionals: 200 GB SSD, up to 50 websites, external MySQL access, unlimited domains and traffic, free SSL, SSH and 250 GB cloud storage. Price incl. 8.1% VAT.

CHF 4.75
per month, billed CHF 57 yearly
Renews atCHF 18.90
Renewal billCHF 226.80 yearly
12-month costCHF 57
24-month costCHF 283.80
200 GB SSD storage
50 websites
daily backups, 1-day retention
Pricing source
Shared · Provider updated 1d ago
Star Plus

For the highest demands: 250 GB NVMe storage, up to 150 websites, premium support, unlimited domains and traffic, free SSL, SSH and 500 GB NVMe cloud storage. Price incl. 8.1% VAT.

CHF 8.50
per month, billed CHF 102 yearly
Renews atCHF 33.90
Renewal billCHF 406.80 yearly
12-month costCHF 102
24-month costCHF 508.80
250 GB NVMe storage
150 websites
daily backups, 1-day retention
Pricing source
Renewal watch
Tell me if Hoststar's renewal price goes up

Renewal is what you pay after the intro term. HostList re-checks Hoststar's published prices, and if a renewal price rises you get one short email with the old and new figure.

One-click unsubscribe in every email. We never share your address.

Hoststar holds 10U across 1 rack. Rack space is allocated by rank alone and cannot be bought.

Embed this badge

The badge redraws itself from the wall on each deploy, so it can never claim rack space Hoststar no longer holds.

Hoststar holds 10U in the HostList Server Room
<a href="https://hostlist.io/server-room" target="_blank" rel="noopener"><img src="https://hostlist.io/api/server-room/badge?slug=hoststar-fraubrunnen-switzerland" alt="Hoststar holds 10U in the HostList Server Room" width="340" height="80" loading="lazy"></a>

Longest hold: Switzerland, held 1 day. The wall moves on the nightly HRI recompute, never on payment.

Where Hoststar Ranks

Live positions across the HostList Best rankings, by HRI™. Positions are earned, never bought.

Not on this profile yet

Waiting on data

HostList only shows what it can verify. Each of these sections appears the moment the data exists.

Interview

No WP Legends interview recorded with Hoststar.

Deals

No active deals. Hoststar can post deals from its dashboard.Post a deal
FAQ

Frequently Asked Questions About Hoststar

Is Hoststar a good web hosting company?

Hoststar has a HRI™ of 95/100 on HostList.io with a Google rating of 4.6/5 from 1,036 reviews, placing it among the better-rated providers in its category. HRI (HostList Ranking Index) is calculated algorithmically from trust signals, profile completeness, data freshness, and performance data, no provider can pay to improve it. A score of 90+ indicates an exceptional, highly verified provider.

What type of hosting company is Hoststar?

Hoststar is classified as a dedicated web hosting company on HostList.io. Use the HostMatch™ tool at hostlist.io/match to describe your project requirements and get a ranked recommendation from 30,000+ hosting providers including Hoststar.

Where is Hoststar based?

Hoststar is headquartered in Fraubrunnen, Switzerland. Hosting companies based in Switzerland are listed at hostlist.io/hosting/switzerland.

How does Hoststar compare to other web hosting companies?

Hoststar can be compared to any other hosting provider using HostList.io's side-by-side comparison tool at hostlist.io/compare. The tool shows both providers' HRI™ breakdowns, sub-scores (Trust, Completeness, Freshness, Performance), and review data side by side. Hoststar has a current HRI of 95/100.

Does Hoststar offer coupons or discounts in November 2026?

Hoststar has no HostList-verified coupon code right now. Hosting providers commonly discount the first term of shared and WordPress plans, with the lowest prices on longer billing cycles. For codes checkout-verified across the market this month, see hostlist.io/deals/web-hosting-coupons, updated continuously.

Does Hoststar charge more on renewal?

Yes. Hoststar disclosed an entry price of CHF 3.75 monthly that renews at CHF 14.9, verified by HostList against their published pricing page.

Does Hoststar offer free migration?

No. Hoststar disclosed that migration is a paid service.

Directory activity
View on the activity ledger →

What People Say About Hoststar

Public mentions from X, Reddit, and other social platforms. Unfiltered and not part of the HRI score, shown for context.

Web · Station3303Bad

I've had huge issues with my reseller hosting with Hoststar since about a couple of weeks. Whole server hacked, websites shut down by Hoststar, today DDoS. Terrible support: slow, …

21 Jul 2026

More on Social Noise →

How Hoststar's Score Is Calculated

HRI is calculated algorithmically based on publicly available data. It considers trust signals (reviews, ratings), data completeness, freshness of information, and technical performance. No host can pay to improve their score.

Full methodology →

HRI over the last 91 days

95/ 100 today
+15 over 91 days

How Hoststar Stacks Up

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