Heroku
Heroku is a web hosting provider based in USA. As of 2026 it holds an HRI of 56/100, a developing signal, ranked independently by HostList with no paid placements.
Heroku provides a Platform as a Service (PaaS) designed for deploying and managing applications, particularly suited for developers. The platform supports various programming languages, including Node.js, and offers a fully managed environment that simplifies the deployment process. Notable features include integrated data services, a resilient ecosystem for modern app development, and integrated integration with popular developer tools. Heroku's infrastructure allows for scalable app hosting and production-ready cloud deployment, making it ideal for developers focused on building and continuously delivering applications without the distraction of managing servers or infrastructure.
Reviews & company details
Before You Sign Up
Promoted placement. Does not affect HRI, ranking order or eligibility.
What Heroku Discloses
Facts the company has published and HostList has verified. Blanks are informative: a question a host has not answered cannot be answered on its behalf. Completeness measures how much this host discloses, not how good it is.
Heroku has not disclosed any facts yet. Pricing transparency, refund window, uptime SLA and data residency are among the 30 questions still unanswered. HostList verifies every disclosure and never charges for it.
Claim profile to discloseView the 30 questions we ask
- Entry plan price
- Refund window
- Site migration
- Verified coupon
- Status page
- Incident history feed
- Uptime SLA
- Ownership
- Legal entity
- Data residency
- GDPR DPA
- Datacenter regions
- Server stack
- Storage
- Security included
- Security contact
- Certifications
- Data centre model
- Backups
- Support
- Support languages
- Published plans
- Resource limits
- Renewable energy
- Description
- Logo
- Founded
- Social profiles
- YouTube
- Changelog
What Customers Say About Heroku
Share Your ExperienceAggregate scores sourced from third-party review platforms. The quotes below are stored excerpts, linked back to their source; click through to read each one in full.
What people are saying
Trustpilot★☆☆☆☆Impossible to cancel auto-rebill for no…“Impossible to cancel auto-rebill for no reason + charge on the free plan for no reason... just wtf ! Don't use this sh*t !”
Trustpilot★☆☆☆☆One of the worst customer service I…“One of the worst customer service I have ever experienced. They first reported that I had done a chargeback, which I hadn’t, but either way, they never warned me that they would be deleting my account. I have paid every single month. In the very least, they should have kept the back end. Nope, I have to now spend…”
Trustpilot★☆☆☆☆This excuse for a company is a complete…“This excuse for a company is a complete scam and rip off. They bill you and make it INSANELY difficuly to figure out how to unsubscribe and they never refund!! I told them that I literally NEVER used the stupid service and was trying to figure out how to unsubscribe. The "support" agent told me that they never…”
Trustpilot★☆☆☆☆Refuses to delete my account“Despite three explicit requests, Heroku refuses to delete my free account and personal data. This is not GDPR-compliant. Very disappointing and lacking transparency.”
Quoted from public third-party discussions; HostList does not edit review text.
Heroku holds no rack space yet. It is the named challenger for a seat, which means one rank change puts it on the wall.
Where Heroku Ranks
Live positions across the HostList Best rankings, by HRI™. Positions are earned, never bought.
Waiting on data
HostList only shows what it can verify. Each of these sections appears the moment the data exists.
Interview
No WP Legends interview recorded with Heroku.Deals
No active deals. Deals appear once Heroku claims this profile and posts them.Claim to post dealsFrequently Asked Questions About Heroku
What is Heroku's HRI?
Heroku has a HRI™ of 56/100 on HostList.io. HRI is calculated algorithmically from trust signals, profile completeness, data freshness, and performance data. Providers can improve their score by claiming their profile, keeping data current, and building verified reviews. No provider can pay to increase their score.
What type of hosting company is Heroku?
Heroku is classified as a dedicated web hosting company on HostList.io. Use the HostMatch™ tool at hostlist.io/match to describe your project requirements and get a ranked recommendation from 30,000+ hosting providers including Heroku.
Where is Heroku based?
Heroku is headquartered in USA. Hosting companies based in USA are listed at hostlist.io/hosting/usa.
How does Heroku compare to other web hosting companies?
Heroku can be compared to any other hosting provider using HostList.io's side-by-side comparison tool at hostlist.io/compare. The tool shows both providers' HRI™ breakdowns, sub-scores (Trust, Completeness, Freshness, Performance), and review data side by side. Heroku has a current HRI of 56/100.
How Heroku's Score Is Calculated
HRI is calculated algorithmically based on publicly available data. It considers trust signals (reviews, ratings), data completeness, freshness of information, and technical performance. No host can pay to improve their score.
Full methodology →