Safaricom
Safaricom offers web hosting services in Nairobi, Kenya, primarily through shared hosting options via their Cloud Services. The infrastructure is designed to provide fast speeds and reliable support, catering to a diverse range of users. With a focus on accessibility, their services are suitable for individuals and small to medium-sized businesses looking to establish an online presence. Safaricom's hosting solutions are backed by a significant user base, reflecting their commitment to performance and customer service.
Safaricom is a web hosting provider based in Nairobi, Kenya, indexed independently on HostList. As of 2026 it holds an HRI of 65/100, a developing signal, combining four equally-weighted components: trust (14/25), profile completeness (15/25), data freshness (25/25), and performance (11/25). Independent customer feedback: 4.5/5 on Google from 1,858 reviews, 1.8/5 on Trustpilot from 90 reviews. The listing is unclaimed, so directory data comes from public signals only and may lag the latest pricing or plan changes. HostList ranks all 28,000+ active providers by HRI, never paid placements, never affiliate-influenced. Compare Safaricom against alternatives in the same segment below, or see hostlist.io/hri for the full methodology.
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Before You Sign Up
Safaricom offers web hosting services in Nairobi, Kenya, primarily through shared hosting options via their Cloud Services. The infrastructure is designed to provide fast speeds and reliable support, catering to a diverse range of users. With a focus on accessibility, their services are suitable for individuals and small to medium-sized businesses looking to establish an online presence. Safaricom's hosting solutions are backed by a significant user base, reflecting their commitment to performance and customer service.
What Customers Say About Safaricom
Share Your ExperienceAggregate scores sourced from third-party review platforms. HostList does not modify or cache individual review content, click through to read on the source.
What people are saying
Trustpilot★☆☆☆☆Safaricom it's 2026 and you're still…“Safaricom it's 2026 and you're still having network issues do you know how many clients i am annoying and how many deals i'll lose because you don't want to fix this issues”
Trustpilot★☆☆☆☆Expensive cost with cheap service provision“I am extremely annoyed that safaricom can take 75 shillings for a 16minute call. I am even more annoyed that even if I buy minutes safaricom still continues to eat my credit money and ignores the minutes I bought. I hate that the call and sms deals change after every day so it's like you have to study the offers…”
Trustpilot★★★★★I give all my flowers to OSCAR“I give all my flowers to one, Oscar! He has helped me with an Mpesa reversal and he was really polite. Thumbs up!”
Trustpilot★☆☆☆☆Withdrew money from mpesa agent“Withdrew money from mpesa agent, was never given the money”
Trustpilot★★☆☆☆Safaricom My One App review“Safaricom recently introduced My One App and my frustration is with the Zidi trader feature which has not been working. No communication on why this is happening and we have been left in dark space.”
Quoted from public third-party discussions; HostList does not edit review text.
Frequently Asked Questions About Safaricom
What is Safaricom's HRI?
Safaricom has a HRI™ of 65/100 on HostList.io. HRI is calculated algorithmically from trust signals (Google, Trustpilot, G2 reviews), profile completeness, data freshness, and performance metrics. Providers can improve their score by claiming their profile, keeping data current, and building verified reviews. No host can pay to increase their score.
What type of hosting company is Safaricom?
Safaricom is classified as a dedicated web hosting company on HostList.io. Use the HostMatch™ tool at hostlist.io/match to describe your project requirements and get a ranked recommendation from 28,000+ hosting providers including Safaricom.
Where is Safaricom based?
Safaricom is headquartered in Nairobi, Kenya. Hosting companies based in Kenya are listed at hostlist.io/hosting/kenya. Data centre location may differ from company headquarters, check Safaricom's own website for server location details.
How does Safaricom compare to other web hosting companies?
Safaricom can be compared to any other hosting provider using HostList.io's side-by-side comparison tool at hostlist.io/compare. The tool shows both providers' HRI™ breakdowns, sub-scores (Trust, Completeness, Freshness, Performance), and review data side by side. Safaricom has a current HRI of 65/100.
What's Happening at Safaricom
Home Media center Press Releases Safaricom And Ixafrica Data Centres Enter Strategic Partnership To Deliver Kenya’s First Ai-ready Infrastructure For Enterprise Innovation. # 13/05/2025 - Safarico
How Safaricom's Score Is Calculated
HRI is calculated algorithmically based on publicly available data. It considers trust signals (reviews, ratings), data completeness, freshness of information, and technical performance. No host can pay to improve their score.
Full methodology →