IONOS
IONOS is a web hosting provider based in Montabaur, Germany, founded in 2000. As of 2026 it holds an HRI of 88/100, a strong signal, ranked independently by HostList with no paid placements.
IONOS, headquartered in Montabaur, Germany, provides a range of hosting services including shared hosting, cloud services, and domain registration. The company is part of the United Internet Group and operates across several European countries and North America. IONOS offers specialized plans for WordPress hosting and provides features such as SSL certificates and 24/7 customer support. Their infrastructure includes data centers in multiple regions, ensuring global accessibility. Founded in 1988, IONOS caters to individuals and businesses seeking flexible hosting options with straightforward billing and dedicated support.
Infrastructure tier: Established provider
We are manually deploying identical test website instances across the top 200 hosts by HRI rank. Rollout details.
How we measure this →Before You Sign Up
Promoted placement. Does not affect HRI, ranking order or eligibility.
What IONOS Discloses
Facts the company has published and HostList has verified. Blanks are informative: a question a host has not answered cannot be answered on its behalf. Completeness measures how much this host discloses, not how good it is.
28 of 30 questions unanswered
- Entry plan price
- Refund window
- Site migration
- Verified coupon
- Status page
- Incident history feed
- Uptime SLA
- Ownership
- Legal entity
- Data residency
- GDPR DPA
- Datacenter regions
- Server stack
- Storage
- Security included
- Certifications
- Data centre model
- Backups
- Support
- Support languages
- Published plans
- Resource limits
- Renewable energy
- Description
- Logo
- Social profiles
- YouTube
- Changelog
2 of 30 applicable facts disclosed. Hosts control this section. HostList verifies every entry and never charges for it.
What Customers Say About IONOS
Share Your ExperienceAggregate scores sourced from third-party review platforms. The quotes below are stored excerpts, linked back to their source; click through to read each one in full.
What people are saying
Trustpilot★★★★★support provided“Agent understand what was the issue, that was a bit unordinary and was able to help me.”
Trustpilot★☆☆☆☆One of the worst checkout experiences…“One of the worst checkout experiences I've ever had. Your address verification system rejects legitimate addresses and offers no clear way to fix the problem. I wasted a lot of time trying different formats with no success. If you make it this difficult just to buy a domain, I can't imagine what customer support is…”
Trustpilot★★★★★Simple sign up process“Simple sign up process. Quick customer service response.”
Trustpilot★★★★★Very professional and clear…“Very professional and clear communication. Issue resolved. Thank you Lourd!”
Trustpilot★★★★★quick easy professional“quick easy professional”
Quoted from public third-party discussions; HostList does not edit review text.
IONOS holds 52U across 6 racks, leading 1 of them. Rack space is allocated by rank alone and cannot be bought.
- ASP.NET Hosting16U · held 33+ days
- PrestaShop Hosting10U · held 33+ days
- Windows VPS Hosting10U · held 33+ days
- RDP Hosting7U · held 33+ days
- Nextcloud Hosting5U · held 33+ days
- Microsoft Exchange Hosting4U · held 33+ days
Embed this badge
<a href="https://hostlist.io/server-room" target="_blank" rel="noopener"><img src="https://hostlist.io/api/server-room/badge?slug=ionos" alt="IONOS holds 52U in the HostList Server Room" width="340" height="80" loading="lazy"></a>Longest hold: ASP.NET Hosting, held 33+ days. The wall moves on the nightly HRI recompute, never on payment.
Where IONOS Ranks
Live positions across the HostList Best rankings, by HRI™. Positions are earned, never bought.
Waiting on data
HostList only shows what it can verify. Each of these sections appears the moment the data exists.
Interview
No WP Legends interview recorded with IONOS.Deals
No active deals. Deals appear once IONOS claims this profile and posts them.Claim to post dealsFrequently Asked Questions About IONOS
Is IONOS hiring?
Yes. IONOS has 28 open roles listed on HostList as of September 2026, sourced from their public careers page. View current openings at hostlist.io/jobs/at/ionos or apply directly on IONOS's website.
Is IONOS a good web hosting company?
IONOS has a HRI™ of 88/100 on HostList.io with a Google rating of 3.7/5 from 1,033 reviews, placing it among the better-rated providers in its category. HRI (HostList Ranking Index) is calculated algorithmically from trust signals, profile completeness, data freshness, and performance data, no provider can pay to improve it. A score of 80–89 indicates a strong, well-reviewed provider.
What type of hosting company is IONOS?
IONOS is classified as a dedicated web hosting company on HostList.io. Use the HostMatch™ tool at hostlist.io/match to describe your project requirements and get a ranked recommendation from 30,000+ hosting providers including IONOS.
Where is IONOS based?
IONOS is headquartered in Montabaur, Germany. Hosting companies based in Germany are listed at hostlist.io/hosting/germany.
How does IONOS compare to other web hosting companies?
IONOS can be compared to any other hosting provider using HostList.io's side-by-side comparison tool at hostlist.io/compare. The tool shows both providers' HRI™ breakdowns, sub-scores (Trust, Completeness, Freshness, Performance), and review data side by side. IONOS has a current HRI of 88/100.
Does IONOS offer coupons or discounts in September 2026?
IONOS has no HostList-verified coupon code right now. Hosting providers commonly discount the first term of shared and WordPress plans, with the lowest prices on longer billing cycles. For codes checkout-verified across the market this month, see hostlist.io/deals/web-hosting-coupons, updated continuously.
Open Roles at IONOS
What's Happening at IONOS
IONOS customers report that unpaid domain renewal invoices have been passed to debt collector Riverty rather than simply being cancelled. One user on r/webhosting says they blocked automatic renewal payments, assuming non-payment would end the contract, but IONOS continued invoicing before referring the debt for collection months later.
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How IONOS's Score Is Calculated
HRI is calculated algorithmically based on publicly available data. It considers trust signals (reviews, ratings), data completeness, freshness of information, and technical performance. No host can pay to improve their score.
Full methodology →HRI over the last 62 days
How IONOS Stacks Up
Hosts Related to IONOS
IONOS also appears as a domain registrar in the HostList directory under IANA ID 83. Hosting and domain registration are separate products with separate profiles, scored separately: HRI rates server performance, DRI rates pricing transparency.
View registrar profile →