Hetzner Online
Hetzner Online is a web hosting provider based in Nuremberg, Germany, founded in 1997. As of 2026 it holds an HRI of 91/100, an exceptional signal, ranked independently by HostList with no paid placements.
Founded in 1997, Hetzner Online is a German web hosting provider and data center operator. The company offers a range of hosting services including shared hosting, virtual private servers (VPS), dedicated servers, managed servers, and cloud hosting. Hetzner also provides colocation services, allowing customers to connect their hardware to its infrastructure. The company operates data centers in Nuremberg and Falkenstein, Germany, and Tuusula, Finland, with additional colocation spaces in the USA and a new data center in Singapore. Known for energy-efficient infrastructure, Hetzner has received recognition for its environmental practices. Their services cater to both private and business clients seeking high-performance hosting services.
Measured on this provider's public website, not customer sites on their platform.
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How we measure this →Before You Sign Up
Promoted placement. Does not affect HRI, ranking order or eligibility.
What Hetzner Online Discloses
Facts the company has published and HostList has verified. Blanks are informative: a question a host has not answered cannot be answered on its behalf. Completeness measures how much this host discloses, not how good it is.
29 of 30 questions unanswered
- Entry plan price
- Refund window
- Site migration
- Verified coupon
- Status page
- Incident history feed
- Uptime SLA
- Ownership
- Legal entity
- Data residency
- GDPR DPA
- Datacenter regions
- Server stack
- Storage
- Security included
- Security contact
- Certifications
- Data centre model
- Backups
- Support
- Support languages
- Published plans
- Resource limits
- Renewable energy
- Description
- Logo
- Social profiles
- YouTube
- Changelog
1 of 30 applicable facts disclosed. Hosts control this section. HostList verifies every entry and never charges for it.
What Customers Say About Hetzner Online
Share Your ExperienceAggregate scores sourced from third-party review platforms. The quotes below are stored excerpts, linked back to their source; click through to read each one in full.
What people are saying
Trustpilot★★★☆☆This is Okay“I had Hetzner for 1 or 2 months (i forgot :D) this was Okaaay. So i had CX33 this is actually not very bad but there are few things that i didn't know before buying. 1st is that their processor at CX is not the best. I thought they are not very bad but i had only 2.2 GHz that is like a bit little. Yea maybe i want too…”
Trustpilot★★★★★Fast customer support“The customer support was fast and understandable”
Trustpilot★☆☆☆☆Hetzner is a scam company that raises…“Hetzner is a scam company that raises prices like crazy after reeling you in with their pretty decent starting prices. Don't fall for it, their whole business model is based on ripping everyone off!”
Trustpilot★☆☆☆☆Most subscription services simply…“Most subscription services simply cancel your account when a monthly payment fails. Hetzner does the opposite. They keep the service running, allow the charges to build up, and then threaten you with a debt collection agency. A monthly subscription should be cancelled when payment stops, not turned into a debt trap.”
Trustpilot★☆☆☆☆I had a server which i used as a data…“I had a server which i used as a data storage for all of my documents. The amount (like 8€ per month) where booked automatically from my banking account. Suddenly the booking stopped working, and the information that it stopped working went straight to my spam folder, so i didn´t realize. as soon(like 3 month later)…”
Quoted from public third-party discussions; HostList does not edit review text.
Hetzner Online holds 24U across 4 racks. Rack space is allocated by rank alone and cannot be bought.
- Cheap VPS Hosting7U · held 22+ days
- Nextcloud Hosting7U · held 22+ days
- Colocation Hosting5U · held 6 days
- OpenClaw Hosting5U · held 13+ days
Embed this badge
<a href="https://hostlist.io/server-room" target="_blank" rel="noopener"><img src="https://hostlist.io/api/server-room/badge?slug=hetzner" alt="Hetzner Online holds 24U in the HostList Server Room" width="340" height="80" loading="lazy"></a>Longest hold: Cheap VPS Hosting, held 22+ days. The wall moves on the nightly HRI recompute, never on payment.
Where Hetzner Online Ranks
Live positions across the HostList Best rankings, by HRI™. Positions are earned, never bought.
Waiting on data
HostList only shows what it can verify. Each of these sections appears the moment the data exists.
Interview
No WP Legends interview recorded with Hetzner Online.Deals
No active deals. Deals appear once Hetzner Online claims this profile and posts them.Claim to post dealsFrequently Asked Questions About Hetzner Online
Is Hetzner Online a good web hosting company?
Hetzner Online has a HRI™ of 91/100 on HostList.io with a Google rating of 4.1/5 from 201 reviews, placing it among the better-rated providers in its category. HRI (HostList Ranking Index) is calculated algorithmically from trust signals, profile completeness, data freshness, and performance data, no provider can pay to improve it. A score of 90+ indicates an exceptional, highly verified provider.
What type of hosting company is Hetzner Online?
Hetzner Online is classified as a dedicated web hosting company on HostList.io. Use the HostMatch™ tool at hostlist.io/match to describe your project requirements and get a ranked recommendation from 30,000+ hosting providers including Hetzner Online.
Where is Hetzner Online based?
Hetzner Online is headquartered in Nuremberg, Germany. Hosting companies based in Germany are listed at hostlist.io/hosting/germany.
How does Hetzner Online compare to other web hosting companies?
Hetzner Online can be compared to any other hosting provider using HostList.io's side-by-side comparison tool at hostlist.io/compare. The tool shows both providers' HRI™ breakdowns, sub-scores (Trust, Completeness, Freshness, Performance), and review data side by side. Hetzner Online has a current HRI of 91/100.
Does Hetzner Online offer coupons or discounts in September 2026?
Hetzner Online has no HostList-verified coupon code right now. Hosting providers commonly discount the first term of shared and WordPress plans, with the lowest prices on longer billing cycles. For codes checkout-verified across the market this month, see hostlist.io/deals/web-hosting-coupons, updated continuously.
What's Happening at Hetzner Online
NEW WEB HOSTING PACKAGES FOR MAXIMUM PERFORMANCE AND FLEXIBILITY. Hetzner just unveiled four new powerful web hosting plans in sizes S to XL. Show more. 7
NEW WEB HOSTING PACKAGES FOR MAXIMUM PERFORMANCE AND FLEXIBILITY. Hetzner just unveiled four new powerful web hosting plans in sizes S to XL.
How Hetzner Online's Score Is Calculated
HRI is calculated algorithmically based on publicly available data. It considers trust signals (reviews, ratings), data completeness, freshness of information, and technical performance. No host can pay to improve their score.
Full methodology →