CLOUDWAYSVSJETHOST
Side-by-side comparison using HRI™ data, Google reviews, and Trustpilot scores. No paid placements, ranked by signal only.
WHICH IS BETTER?
As of 2026, Cloudways scores 78/100 on HostList's HRI algorithm versus JetHost's 71/100, making Cloudways the higher-rated provider in this comparison. Cloudways has a moderate lead, though both providers are competitive within the same tier and either is a defensible choice. On Google reviews, JetHost rates 4.3/5 from 6 verified reviews, stronger customer sentiment than Cloudways's 1/5. HRI is an independent 0–100 algorithmic rating combining trust signals (45 points), profile completeness (25 points), data freshness (20 points), and performance (10 points), never paid placements.
| Metric | vs | JetHost71 | |
|---|---|---|---|
| HRI™ | 78 | vs | 71 |
| Trust Score | 14 | vs | 14 |
| Completeness | 17 | vs | 21 |
| Performance | 22 | vs | 11 |
| Freshness | 25 | vs | 25 |
| Google Rating | 1★ | vs | 4.3★ |
| Google Reviews | 1 | vs | 6 |
| Trustpilot | 4.7★ | vs | 4.6★ |
| Location | HQ: Saint Julians, Malta | vs | · |
| Founded | 2011 | vs | 2025 |
| Segment | PURE HOST | vs | PURE HOST |
| Claimed | No | vs | Yes |
PROS & CONS
Cloudways
- +Strong overall HRI of 78/100
- +Trustpilot score of 4.7/5 indicates positive third-party sentiment
- +Profile data is recent and actively maintained
- +Established provider, operating since 2011
- −Low Google rating (1/5), concerning customer sentiment
- −Listing is not claimed by the host, no direct accountability
JetHost
- +Strong overall HRI of 71/100
- +Excellent Google rating (4.3/5 from 6 verified reviews)
- +Trustpilot score of 4.6/5 indicates positive third-party sentiment
- +Thorough profile data: pricing, features, and contact details verified
- +Profile data is recent and actively maintained
- −Relatively new provider, founded 2025, limited operating history
- −Hostscore is algorithmic, does not assess pricing, support response time, or feature parity
WHICH SHOULD YOU CHOOSE?
you prioritise measured performance signals.
you specifically need a larger review history (6 reviews).
WHAT IS CLOUDWAYS?
Cloudways is a web hosting provider based in HQ: Saint Julians, Malta, founded in 2011, specialising in pure host. Cloudways is a managed cloud hosting platform, now a DigitalOcean company, that runs your applications on DigitalOcean, AWS, Google Cloud, Vultr, and Linode through a simple control panel with server-…
Cloudways has a HRI of 78/100 and a Google rating of 1★ from 1 verified reviews. The listing has not been claimed by the host.
WHAT IS JETHOST?
JetHost is a web hosting provider, founded in 2025, specialising in pure host. JetHost is a modern web hosting provider built by industry professionals with over 20 years of hands-on experience. We offer fast, secure, and reliable hosting for websites of all sizes - from persona…
JetHost has a HRI of 71/100 and a Google rating of 4.3★ from 6 verified reviews. The listing is claimed and verified by the host.
CLOUDWAYS VS JETHOST, FAQ
Is Cloudways better than JetHost?
Cloudways scores higher on HRI (78/100 vs 71/100), reflecting stronger trust signals, profile completeness, and review data. JetHost may still suit users who need its specific location or specialization (pure host). HRI is an objective algorithmic rating, it does not account for pricing, which can vary significantly between providers.
Which has better customer reviews, Cloudways or JetHost?
Cloudways has 1★ on Google (1 reviews), and JetHost has 4.3★ on Google (6 reviews). Review volume matters as much as the star rating, a 4.5★ score from 50 reviews is less reliable than a 4.2★ score from 5,000. HRI weights Google reviews by volume, so providers with more verified customer feedback score higher on the trust component. Check each provider's Trustpilot profile for a second independent signal before deciding.
What are good alternatives to Cloudways and JetHost?
The best alternative depends on what you value. If you want unbiased rankings across all hosting types, the HostList directory ranks 28,000+ providers by HRI. For AI-powered matching based on your specific project requirements, tech stack, traffic, location, budget, use HostMatch at hostlist.io/match. For category-specific alternatives, the pure host rankings at hostlist.io show the highest-scoring providers in the same hosting type as Cloudways and JetHost.
ALSO COMPARE
Not sure which host is right for your project? Describe your requirements and get a personalised recommendation from 28,000+ providers, no paid placements.