WordPress.com
WordPress.com is a hosting technology company based in San Francisco, USA, founded in 2005. As of 2026 it holds an HRI of 65/100, a developing signal, ranked independently by HostList with no paid placements.
WordPress.com is the flagship managed WordPress hosting platform built and operated by Automattic. It offers free and paid hosting plans ranging from simple blogs to fully managed business and commerce sites, with built-in themes, plugins, and automatic updates, security, and backups. Automattic also owns Jetpack, WooCommerce, Tumblr, and Pressable, and is a major corporate sponsor of the open-source WordPress project.
Reviews & company details
Before You Sign Up
Promoted placement. Does not affect HRI, ranking order or eligibility.
What WordPress.com Discloses
Facts the company has published and HostList has verified. Blanks are informative: a question a host has not answered cannot be answered on its behalf. Completeness measures how much this host discloses, not how good it is.
24 of 25 questions unanswered
- Entry plan price
- Refund window
- Verified coupon
- Status page
- Incident history feed
- Uptime SLA
- Ownership
- Legal entity
- Data residency
- GDPR DPA
- Datacenter regions
- Storage
- Security contact
- Certifications
- Data centre model
- Support
- Support languages
- Published plans
- Renewable energy
- Description
- Logo
- Social profiles
- YouTube
- Changelog
1 of 25 applicable facts disclosed. Hosts control this section. HostList verifies every entry and never charges for it.
What Customers Say About WordPress.com
Share Your ExperienceAggregate scores sourced from third-party review platforms. The quotes below are stored excerpts, linked back to their source; click through to read each one in full.
What people are saying
Trustpilot★★★★★Saves valuable time“Now that I got help to put my blog site back the way it was before WP removed the classic editor, and I have the classic editor to use, it is working fine. Saves so much valuable time.”
Trustpilot★★★★★Working with Wordpress overall has been…“Working with Wordpress overall has been excellent. We had some glitches early on because I made mistakes. When we got to building the website, it was clear that the team performed well at interpreting the outcome I had worked hard to design. The WordPress Support and Onboarding staff have been responsive and high…”
Trustpilot★★★★★Amazing customer service!“Amazing customer service!”
Trustpilot★★★★★new to web building“none so far I am using a lesson book to assist me as I have never done a web page building before this one.”
Trustpilot★★★★★Far and away the best support I've had in 23 years of blogging“I've been running the Outside The Beltway blog since January 2003. The site has over 50,000 posts and 1.5 million comments. After using various hosting companies, including dedicated servers, for all that time, I finally moved to WordPress because the site hosts simply couldn't handle a website that large and we were…”
Quoted from public third-party discussions; HostList does not edit review text.
Where WordPress.com Ranks
Live positions across the HostList Best rankings, by HRI™. Positions are earned, never bought.
Waiting on data
HostList only shows what it can verify. Each of these sections appears the moment the data exists.
Deals
No active deals. Deals appear once WordPress.com claims this profile and posts them.Claim to post dealsFrequently Asked Questions About WordPress.com
What is WordPress.com's HRI?
WordPress.com has a HRI™ of 65/100 on HostList.io. HRI is calculated algorithmically from trust signals, profile completeness, data freshness, and performance data. Providers can improve their score by claiming their profile, keeping data current, and building verified reviews. No provider can pay to increase their score.
What type of hosting company is WordPress.com?
WordPress.com is classified as a hosting technology provider on HostList.io. Use the HostMatch™ tool at hostlist.io/match to describe your project requirements and get a ranked recommendation from 30,000+ hosting providers including WordPress.com.
Where is WordPress.com based?
WordPress.com is headquartered in San Francisco, USA. Hosting companies based in USA are listed at hostlist.io/hosting/usa.
How does WordPress.com compare to other web hosting companies?
WordPress.com can be compared to any other hosting provider using HostList.io's side-by-side comparison tool at hostlist.io/compare. The tool shows both providers' HRI™ breakdowns, sub-scores (Trust, Completeness, Freshness, Performance), and review data side by side. WordPress.com has a current HRI of 65/100.
- HostList verified Founded year for WordPress.com
- WordPress.com added to the directory, San Francisco, USA
How WordPress.com's Score Is Calculated
HRI is calculated algorithmically based on publicly available data. It considers trust signals (reviews, ratings), data completeness, freshness of information, and technical performance. No host can pay to improve their score.
Full methodology →