Host Koala
Host Koala is a web hosting provider based in Sunway Spk Damansara, Malaysia. As of 2026 it holds an HRI of 58/100, a developing signal, ranked independently by HostList with no paid placements.
Host Koala offers a range of hosting services, including shared and reseller hosting, using cPanel and DirectAdmin for user management. Their infrastructure is supported by RAID 10 SSDs and RAID 1 NVMe SSDs, ensuring reliable performance for websites. With a global presence and services tailored for individuals and small businesses, Host Koala is suitable for personal sites, blogs, and business web pages. The company emphasizes affordability while maintaining quality, making it an accessible option for users seeking dependable hosting services.
Reviews & company details
Before You Sign Up
Promoted placement. Does not affect HRI, ranking order or eligibility.
What Host Koala Discloses
Facts the company has published and HostList has verified. Blanks are informative: a question a host has not answered cannot be answered on its behalf. Completeness measures how much this host discloses, not how good it is.
Host Koala has not disclosed any facts yet. Pricing transparency, refund window, uptime SLA and data residency are among the 30 questions still unanswered. HostList verifies every disclosure and never charges for it.
Claim profile to discloseView the 30 questions we ask
- Entry plan price
- Refund window
- Site migration
- Verified coupon
- Status page
- Incident history feed
- Uptime SLA
- Ownership
- Legal entity
- Data residency
- GDPR DPA
- Datacenter regions
- Server stack
- Storage
- Security included
- Security contact
- Certifications
- Data centre model
- Backups
- Support
- Support languages
- Published plans
- Resource limits
- Renewable energy
- Description
- Logo
- Founded
- Social profiles
- YouTube
- Changelog
What Customers Say About Host Koala
Share Your ExperienceAggregate scores sourced from third-party review platforms. The quotes below are stored excerpts, linked back to their source; click through to read each one in full.
What people are saying
Trustpilot★★★★★Outstanding Support“I had a deep technical issue and they were able to assist super fast. Big thanks to Jia and all in Hostkoala support team!”
Trustpilot★★★★★Amazing Value!“I recently signed up for 3 years of their standard plan paying just $14.00 USD (NY location). The account was set up in 5 mins and I had my wordpress site migrated over in 20 mins. Their Direct Admin control panel is almost identical to cPanel, so if you have experience with it you wont have any issues. And they do…”
What are the cheapest and most expensive web hosts you've used?“I've used lots of web hosts from both ends of the price scale. I can't remember every single host I've used, but from the ones I remember, Host Koala was the cheapest. They have a $5/year plan. Don't expect much from it though. Those servers are probably packed to the gills. It's good enough for personal sites,…”
ZGeekieRead on Reddit ↗
Trustpilot★★★★★Honest Review“I’ve been using Host Koala since 2017 and honestly have nothing but good things to say. The huge choice of server locations was what got me to sign up, and I’m currently using both their European and US servers with zero issues. Support has always been friendly and super fast, and the uptime has been rock solid.…”
Trustpilot★★★★★Good price to value and support“Good price to value and support. Great uptime and speeds as well.”
Quoted from public third-party discussions; HostList does not edit review text.
Host Koala holds 5U across 1 rack. Rack space is allocated by rank alone and cannot be bought.
Embed this badge
<a href="https://hostlist.io/server-room" target="_blank" rel="noopener"><img src="https://hostlist.io/api/server-room/badge?slug=host-koala-sunway-spk-damansara-malaysia" alt="Host Koala holds 5U in the HostList Server Room" width="340" height="80" loading="lazy"></a>Longest hold: Malaysia, held 33+ days. The wall moves on the nightly HRI recompute, never on payment.
Where Host Koala Ranks
Live positions across the HostList Best rankings, by HRI™. Positions are earned, never bought.
Waiting on data
HostList only shows what it can verify. Each of these sections appears the moment the data exists.
Interview
No WP Legends interview recorded with Host Koala.Deals
No active deals. Deals appear once Host Koala claims this profile and posts them.Claim to post dealsFrequently Asked Questions About Host Koala
What is Host Koala's HRI?
Host Koala has a HRI™ of 58/100 on HostList.io. HRI is calculated algorithmically from trust signals, profile completeness, data freshness, and performance data. Providers can improve their score by claiming their profile, keeping data current, and building verified reviews. No provider can pay to increase their score.
What type of hosting company is Host Koala?
Host Koala is classified as a dedicated web hosting company on HostList.io. Use the HostMatch™ tool at hostlist.io/match to describe your project requirements and get a ranked recommendation from 30,000+ hosting providers including Host Koala.
Where is Host Koala based?
Host Koala is headquartered in Sunway Spk Damansara, Malaysia. Hosting companies based in Malaysia are listed at hostlist.io/hosting/malaysia.
How does Host Koala compare to other web hosting companies?
Host Koala can be compared to any other hosting provider using HostList.io's side-by-side comparison tool at hostlist.io/compare. The tool shows both providers' HRI™ breakdowns, sub-scores (Trust, Completeness, Freshness, Performance), and review data side by side. Host Koala has a current HRI of 58/100.
What's Happening at Host Koala
We are pleased to announce 4 new servers into our hosting lineup. For cPanel, we are pleased to announce the following locations : Dallas ( Order here )
How Host Koala's Score Is Calculated
HRI is calculated algorithmically based on publicly available data. It considers trust signals (reviews, ratings), data completeness, freshness of information, and technical performance. No host can pay to improve their score.
Full methodology →