Files.com
Files.com is a web hosting provider based in Tempe, USA. As of 2026 it holds an HRI of 53/100, a developing signal, ranked independently by HostList with no paid placements.
Files.com is a U.S.-based SaaS company specializing in secure file transfer and sharing, not traditional web hosting. Its Tempe, AZ office is for business contact only by appointment. Pricing for enterprise plans is custom and can be very high.
Reviews & company details
Before You Sign Up
Promoted placement. Does not affect HRI, ranking order or eligibility.
What Files.com Discloses
Facts the company has published and HostList has verified. Blanks are informative: a question a host has not answered cannot be answered on its behalf. Completeness measures how much this host discloses, not how good it is.
Files.com has not disclosed any facts yet. Pricing transparency, refund window, uptime SLA and data residency are among the 30 questions still unanswered. HostList verifies every disclosure and never charges for it.
Claim profile to discloseView the 30 questions we ask
- Entry plan price
- Refund window
- Site migration
- Verified coupon
- Status page
- Incident history feed
- Uptime SLA
- Ownership
- Legal entity
- Data residency
- GDPR DPA
- Datacenter regions
- Server stack
- Storage
- Security included
- Security contact
- Certifications
- Data centre model
- Backups
- Support
- Support languages
- Published plans
- Resource limits
- Renewable energy
- Description
- Logo
- Founded
- Social profiles
- YouTube
- Changelog
What Customers Say About Files.com
Share Your ExperienceAggregate scores sourced from third-party review platforms. The quotes below are stored excerpts, linked back to their source; click through to read each one in full.
What people are saying
After 18 years with 1and1 / IONOS, I am really thinking about leaving, need some recommendations for a cheaper basic host. Details inside.“(Yes I did use Gemini to help me get the details in order, also, I did read the rules about complete information and no AI posts, but I still wrote in a bunch of it to clarify the "AI Slop" out of it. Budget, to be honest as cheap as possible hoping to be $100 CDN per year or less. Currently paying nearly $600cdn…”
Capt_FieroRead on Reddit ↗
My Personally-Tested Best WordPress Hosts in 2026“Every year I test a few different web hosts for my WordPress websites. I've been doing this for a while so I've had experiences with a bunch of different providers. I could easily name 10+ WordPress hosts I personally vouch for, but I'll just narrow it down to 2: one from the higher end of the price scale and one…”
ZGeekieRead on Reddit ↗
CyberPanel? Worst nightmare of my entire life“I have some sites on different hosting plans that costs me hundreds per month, so I decided to test a good VPS . It was my first experience with a Linux server, but I already use linux from time to time. My VPS provider offers Plesk at a good price per month but since I'm an enthusiast about open and free software I…”
Sure_Leave9338Read on Reddit ↗
Quoted from public third-party discussions; HostList does not edit review text.
Where Files.com Ranks
Live positions across the HostList Best rankings, by HRI™. Positions are earned, never bought.
Waiting on data
HostList only shows what it can verify. Each of these sections appears the moment the data exists.
Interview
No WP Legends interview recorded with Files.com.Deals
No active deals. Deals appear once Files.com claims this profile and posts them.Claim to post dealsFrequently Asked Questions About Files.com
What is Files.com's HRI?
Files.com has a HRI™ of 53/100 on HostList.io. HRI is calculated algorithmically from trust signals, profile completeness, data freshness, and performance data. Providers can improve their score by claiming their profile, keeping data current, and building verified reviews. No provider can pay to increase their score.
What type of hosting company is Files.com?
Files.com is classified as a dedicated web hosting company on HostList.io. Use the HostMatch™ tool at hostlist.io/match to describe your project requirements and get a ranked recommendation from 30,000+ hosting providers including Files.com.
Where is Files.com based?
Files.com is headquartered in Tempe, USA. Hosting companies based in USA are listed at hostlist.io/hosting/usa.
How does Files.com compare to other web hosting companies?
Files.com can be compared to any other hosting provider using HostList.io's side-by-side comparison tool at hostlist.io/compare. The tool shows both providers' HRI™ breakdowns, sub-scores (Trust, Completeness, Freshness, Performance), and review data side by side. Files.com has a current HRI of 53/100.
What People Say About Files.com
Public mentions from X, Reddit, and other social platforms. Unfiltered and not part of the HRI score, shown for context.
Hello, Im looking for a self-hosted open-source solution that lets me share files over my public domain. Key features I need: \- Ability to generate download links for indi…
​ Stack: \- Frontend: React \- Backend: Node.js + Express \- Database: MongoDB / Mongoose \- Authentication: JWT + refresh token cookie \- Email: Resend \- Images/vid…
I am writing to formally express my profound disappointment and frustration after being a loyal customer for over 10 years. Every single year without exception, I have had to deal…
**Moving from shared reseller hosting to VPS for the first time. Need advice on managed VPS, storage, and security.** I’m looking to move some of my heavier web applications from …
Hey everyone, here are my details: **Monthly budget:** $20-50/month, flexible for the right setup **Location:** Global traffic - US, UK, Germany, Brazil, Mexico, Poland, UAE, Ind…
Long story short, you've all heard the story, Wix raised my plan price I've had for years by 150% just 2 weeks before the end of the billing cycle, yadda yadda (and yes, I've turne…
How Files.com's Score Is Calculated
HRI is calculated algorithmically based on publicly available data. It considers trust signals (reviews, ratings), data completeness, freshness of information, and technical performance. No host can pay to improve their score.
Full methodology →