Fastly
Fastly is a web hosting provider. As of 2026 it holds an HRI of 59/100, a developing signal, ranked independently by HostList with no paid placements.
Fastly, Inc. is a cloud computing company headquartered in San Francisco, California, founded in 2011 by Artur Bergman. The company specializes in providing content delivery network (CDN) services, security services, and serverless computing. Fastly's notable features include image optimization, load balancing, and a web application firewall, which enhance website performance and security. The company primarily serves tech-driven organizations in sectors such as SaaS, media, and e-commerce. In 2020, Fastly expanded its security offerings by acquiring Signal Sciences for $775 million. Under the leadership of CEO Todd Nightingale, who joined in 2022, Fastly continues to innovate within the edge cloud platform space.
Reviews & company details
Before You Sign Up
Promoted placement. Does not affect HRI, ranking order or eligibility.
What Fastly Discloses
Facts the company has published and HostList has verified. Blanks are informative: a question a host has not answered cannot be answered on its behalf. Completeness measures how much this host discloses, not how good it is.
Fastly has not disclosed any facts yet. Pricing transparency, refund window, uptime SLA and data residency are among the 30 questions still unanswered. HostList verifies every disclosure and never charges for it.
Claim profile to discloseView the 30 questions we ask
- Entry plan price
- Refund window
- Site migration
- Verified coupon
- Status page
- Incident history feed
- Uptime SLA
- Ownership
- Legal entity
- Data residency
- GDPR DPA
- Datacenter regions
- Server stack
- Storage
- Security included
- Security contact
- Certifications
- Data centre model
- Backups
- Support
- Support languages
- Published plans
- Resource limits
- Renewable energy
- Description
- Logo
- Founded
- Social profiles
- YouTube
- Changelog
What Customers Say About Fastly
Share Your ExperienceAggregate scores sourced from third-party review platforms. The quotes below are stored excerpts, linked back to their source; click through to read each one in full.
What people are saying
Trustpilot★☆☆☆☆Fastly is a scam“Fastly is a scam. They won't stop charging two of our credit cards after repeatedly asking them to stop. They say we have an outstanding invoice that they won't send a copy of and when we log in there is no way to see or a access an outstanding invoice. We are working with our credit card company on chargebacks and…”
Trustpilot★☆☆☆☆Can't close account. Still getting billed despite multiple request to close“No self-serving account cancellation. I've now been charged for 4 months of service since disconnecting their service, despite requesting that my account be closed numerous times directly to their customer support staff. Will never use the product again.”
Trustpilot★☆☆☆☆Fraudulent company, beware of getting scammed“Here is my genuine review of Fastly. I've been using Cloudflare for a few years for my company services. In June 2025 I decided to try out alternatives and I started with Fastly. From the beginning the whole process of signing up, verification, and payments were quite different to any other online service I knew.…”
Trustpilot★☆☆☆☆Completely useless support.“Completely useless support. Paid account suddenly stoped working and all support does is just close my support tickets with out any information provided. And there was no notifications done. Thats not a services.”
Trustpilot★☆☆☆☆Censorship Distribution Network“Totally untrustworthy”
Quoted from public third-party discussions; HostList does not edit review text.
Where Fastly Ranks
Live positions across the HostList Best rankings, by HRI™. Positions are earned, never bought.
Waiting on data
HostList only shows what it can verify. Each of these sections appears the moment the data exists.
Interview
No WP Legends interview recorded with Fastly.Deals
No active deals. Deals appear once Fastly claims this profile and posts them.Claim to post dealsFrequently Asked Questions About Fastly
What is Fastly's HRI?
Fastly has a HRI™ of 59/100 on HostList.io. HRI is calculated algorithmically from trust signals, profile completeness, data freshness, and performance data. Providers can improve their score by claiming their profile, keeping data current, and building verified reviews. No provider can pay to increase their score.
What type of hosting company is Fastly?
Fastly is classified as a dedicated web hosting company on HostList.io. Use the HostMatch™ tool at hostlist.io/match to describe your project requirements and get a ranked recommendation from 30,000+ hosting providers including Fastly.
How does Fastly compare to other web hosting companies?
Fastly can be compared to any other hosting provider using HostList.io's side-by-side comparison tool at hostlist.io/compare. The tool shows both providers' HRI™ breakdowns, sub-scores (Trust, Completeness, Freshness, Performance), and review data side by side. Fastly has a current HRI of 59/100.
How Fastly's Score Is Calculated
HRI is calculated algorithmically based on publicly available data. It considers trust signals (reviews, ratings), data completeness, freshness of information, and technical performance. No host can pay to improve their score.
Full methodology →