Senior Risk & Audit Specialist
Platform.shAbout this role
<h1><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif;"><strong>About Upsun (formerly Platform.sh) </strong></span></h1> <p><span style="font-size: 12pt;">Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Predictable performance, even at scale </span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Secure, compliant environments by default </span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Real-time observability and profiling built in </span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Cloning, configuration, and provisioning in seconds </span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">AI-ready features that plug directly into your stack </span></li> </ul> <p><span style="font-size: 12pt;">The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation. </span></p> <p><span style="font-size: 12pt;">Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum. </span></p> <p><span style="font-size: 12pt;">What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work. </span></p> <p><span style="font-size: 12pt;">Our values: </span></p> <p><span style="font-size: 12pt;">🌿 We make a positive impact.</span></p> <p><span style="font-size: 12pt;">✨ We aim for the stars.</span></p> <p><span style="font-size: 12pt;">💚 We care for each other. </span></p> <h1><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif;"><strong>Impact of a Senior Risk & Audit Specialist </strong></span></h1> <p><span style="font-size: 12pt;">As a Senior Risk & Audit Specialist at Upsun, you help keep our security, risk, audit, and compliance work moving with clarity, care, and consistency. Reporting to the Director, Risk & Audit, you'll work closely with teams across Security, Engineering, IT, Legal, Product, and Sales to keep key audits and certifications (including ISO 27001, SOC 2, PCI DSS, and HIPAA) on track and our global business audit-ready.</span></p> <p><span style="font-size: 12pt;">You're practical, organized, and curious; someone who enjoys making complex requirements easier to understand and thrives when balancing planned work with time-sensitive audit and customer requests. You partner with control owners across the business to coordinate evidence, monitor risk, and turn complex requirements into guidance that's easy to act on.</span></p> <p><span style="font-size: 12pt;">Beyond keeping audits on track, you contribute to the long-term evolution of our risk and compliance program by supporting readiness for new and expanding assurance needs, simplifying repeatable processes, and improving evidence quality. Your attention to detail, cross-functional mindset, and clear communication help leadership stay informed and give our customers confidence in our security posture.</span></p> <h1><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif;"><strong>What to expect</strong></span></h1> <ul> <li> <p><span style="font-size: 12pt;"><strong>Audit & Certification Support:</strong> Support active and upcoming audits, including ISO 27001, SOC 2, PCI DSS, HIPAA, and other relevant assurance work by coordinating evidence collection, reviewing evidence quality, scheduling walkthroughs, and following up with control owners.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Risk & Control Management:</strong> Support risk assessments, risk register updates, control monitoring, issue tracking, and risk treatment follow-up by working with teams to identify control gaps, agree on practical actions, and track remediation through to completion.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Third-Party Risk Management:</strong> Conduct third-party risk management reviews to support a comprehensive view of organizational risk.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Compliance Program Support:</strong> Support ongoing compliance activities across established frameworks and emerging readiness work (including Australia ISM/IRAP/HCF, NIS2, and ISO 42001/AIM) while maintaining policies, procedures, control narratives and supporting documentation.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Customer & Stakeholder Support:</strong> Respond to customer and prospect security or compliance questions in partnership with Sales, Legal, Security, and Product, and support updates to the Trust Center and other trust documentation.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Reporting & Continuous Improvement:</strong> Prepare clear updates on audit status, risks, blockers, metrics, and remediation progress for leadership and look for opportunities to simplify repeatable processes and reduce audit friction for control owners.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Tooling & Process Management:</strong> Use risk, audit, and compliance tools to keep work organized, traceable, and easy to report on.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Internal Audit Support:</strong> Support internal audit and review activities as needed.</span></p> </li> </ul> <h1><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif;"><strong>What you bring</strong></span></h1> <ul> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Risk & Compliance Experience:</strong> 5+ years of experience in risk, audit, compliance, governance, security assurance, or a closely related area.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Audit Experience:</strong> Hands-on experience supporting audits, evidence collection, control testing or monitoring, and remediation tracking.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Framework Knowledge:</strong> Working knowledge of security and compliance frameworks such as ISO 27001, SOC 2, PCI DSS, HIPAA, ISO 42001, GDPR, PIPEDA or similar standards.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Communication Skills:</strong> Ability to explain requirements clearly to both technical and non-technical audiences.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><