VP, Product
Platform.shAbout this role
<h1><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif;"><strong>About Upsun (formerly Platform.sh) </strong></span></h1> <p><span style="font-size: 12pt;">Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Predictable performance, even at scale </span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Secure, compliant environments by default </span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Real-time observability and profiling built in </span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Cloning, configuration, and provisioning in seconds </span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">AI-ready features that plug directly into your stack </span></li> </ul> <p><span style="font-size: 12pt;">The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation. </span></p> <p><span style="font-size: 12pt;">Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum. </span></p> <p><span style="font-size: 12pt;">What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work. </span></p> <p><span style="font-size: 12pt;">Our values: </span></p> <p><span style="font-size: 12pt;">🌿 We make a positive impact.</span></p> <p><span style="font-size: 12pt;">✨ We aim for the stars.</span></p> <p><span style="font-size: 12pt;">💚 We care for each other. </span></p> <h1><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif;"><strong>Impact of the VP, Product</strong></span></h1> <p><span style="font-size: 12pt;">Reporting to the CPTO, you will lead the next chapter of Product at Upsun. The company has deep engineering strength, a mature cloud platform, and a portfolio with significant growth potential. This role exists to architect our mid-to-long-term product strategy, unlock enterprise value, and ensure our multi-product portfolio directly drives global market leadership.</span></p> <p><span style="font-size: 12pt;">Leading an established organization of ~20 talented product managers, designers, and advocates, you will have the immediate opportunity to hire and shape your own direct leadership team. Your work will help globally distributed teams navigate technical complexity, make clearer trade-offs, and turn macro-level strategy into scalable market penetration across our 3,500+ customer base.</span></p> <h1><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif;"><strong>What to expect</strong></span></h1> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong data-path-to-node="12,1,0" data-index-in-node="13">Architect the portfolio strategy:</strong> Shape and drive commercial lifecycles across Upsun Cloud (established/evolving), Upsun Blackfire (portfolio integration), and Upsun Dispatch (strategic new bet) to capture shifting market demands.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Bridge Product & Engineering:</strong> Partner with the CPTO as a strategic peer to balance forward-looking technical direction with high-leverage commercial focus; evolve organizational design, ownership models, and cultural ways of working without adding unnecessary friction.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Translate strategy into enterprise value:</strong> Turn deep market insights and technical tailwinds into focused product priorities, roadmaps, and compounding business metrics (adoption, retention, and ARR growth) across thousands of active deployments.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong data-path-to-node="18,1,0" data-index-in-node="13">Drive unified organizational alignment:</strong> Connect product strategy directly to revenue leadership (Sales, CS, Marketing) and embed continuous customer discovery into the engineering cycle to build a hyper-responsive feedback loop.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Measure success by year one: </strong>Success looks like a highly focused, scalable GTM path for Dispatch, market-driven evolution for Upsun Cloud, faster cross-functional decision-making, and a robust, world-class product culture with your newly hired, autonomous leadership bench fully onboarded.</span></li> </ul> <p><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif;"><strong>What you bring</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong data-path-to-node="3,0,0" data-index-in-node="0">Executive portfolio stewardship:</strong> Substantial executive leadership experience managing a complex, multi-product portfolio (at varying maturity stages) across cloud, PaaS, DevOps, developer tooling, or infrastructure platforms,<strong> </strong>with a proven history of scaling through a layer of people managers (Directors/Principals).</span></li> <li style="font-size: 12pt;" data-path-to-node="3,1,0"><span style="font-size: 12pt;"><strong data-path-to-node="3,1,0" data-index-in-node="0">Category expansion & scale:</strong> A proven track record of taking net-new products from early strategy to global scale, while simultaneously modernizing mature products in shifting technical ecosystems.</span></li> <li style="font-size: 12pt;" data-path-to-node="3,2,0"><span style="font-size: 12pt;"><strong data-path-to-node="3,2,0" data-index-in-node="0">High-clarity strategic judgment:</strong> The ability to turn complex technical capabilities into clear, differentiated customer value, navigate enterprise needs, and make high-stakes trade-offs using data and strong intuition.</span></li> <li style="font-size: 12pt;" data-path-to-node="3,3,0"><span style="font-size: 12pt;"><strong data-path-to-node="3,3,0" data-index-in-node="0">Organizational design & culture:</strong> Experience connecting Product with revenue leadership, architecting modern organizational structures, scaling global remote-first teams thoughtfully, and cultivating a culture of high performance and accountability.</span></li> <li style="font-size: 12pt;" data-path-to-node="3,4,0"><span style="font-size: 12pt;"><strong data-path-to-node="3,4,0" data-index-in-node="0">Developer & AI Fluency:</strong> Deep understanding of developer workflows and a practical, highly curious approach to how AI-native development is rewriting product discovery, del