Is Cloudways better than Namecheap?

Cloudways scores higher on HostScore (84/100 vs 72/100), reflecting stronger trust signals, profile completeness, and review data. Namecheap may still suit users who need its specific location (USA) or specialization (pure host). HostScore is an objective algorithmic rating , it does not account for pricing, which can vary significantly between providers.

Which has better customer reviews , Namecheap or Cloudways?

Namecheap has 1.8★ on Google (58 reviews), and Cloudways has 4.2★ on Google (200 reviews). Review volume matters as much as the star rating , a 4.5★ score from 50 reviews is less reliable than a 4.2★ score from 5,000. HostScore weights Google reviews by volume, so providers with more verified customer feedback score higher on the trust component. Check each provider's Trustpilot profile for a second independent signal before deciding.

What are good alternatives to Namecheap and Cloudways?

The best alternative depends on what you value. If you want unbiased rankings across all hosting types, the HostList directory ranks 28,000+ providers by HostScore. For AI-powered matching based on your specific project requirements , tech stack, traffic, location, budget , use HostMatch at hostlist.io/match. For category-specific alternatives, the pure host rankings at hostlist.io show the highest-scoring providers in the same hosting type as Namecheap and Cloudways.

NAMECHEAPVSCLOUDWAYS

Name: Namecheap
Brand: Namecheap
Availability: InStock
Rating: 1.8 (58 reviews)

Side-by-side comparison using HostScore™ data, Google reviews, and Trustpilot scores. No paid placements , ranked by signal only.

Updated 20 May 2026·Independent · no paid placements

Quick Verdict

WHICH IS BETTER?

As of 2026, Cloudways scores 84/100 on HostList's HostScore algorithm versus Namecheap's 72/100, making Cloudways the higher-rated provider in this comparison. Cloudways has a moderate lead, though both providers are competitive within the same tier and either is a defensible choice. On Google reviews, Cloudways rates 4.2/5 from 200 verified reviews , stronger customer sentiment than Namecheap's 1.8/5. Namecheap is based in HQ: Phoenix, USA, while Cloudways operates from HQ: Saint Julians, Malta , worth considering if your audience has regional latency requirements. HostScore is an independent 0–100 algorithmic rating combining trust signals (45 points), profile completeness (25 points), data freshness (20 points), and performance (10 points) , never paid placements.

Metric

HostScore™	72	,	84
Trust Score	11	,	20
Completeness	18	,	17
Performance	18	,	22
Freshness	25	,	25
Google Rating	1.8★	,	4.2★
Google Reviews	58	,	200
Trustpilot	,	,	4.7★
Location	HQ: Phoenix, USA	,	HQ: Saint Julians, Malta
Founded	,	,	2011
Segment	PURE HOST	,	PURE HOST
Claimed	No	,	No

NAMECHEAPVSCLOUDWAYS

WHICH IS BETTER?

PROS & CONS

Namecheap

Cloudways

WHICH SHOULD YOU CHOOSE?

WHAT IS NAMECHEAP?

WHAT IS CLOUDWAYS?